- Enterprise dashboards to manage corporate performance.- Visual dashboards and KPIs for Budgeting, Business Controlling, Financials, Sales, Marketing, People, Customers and Productivity.- Reports available anytime, from any source, any device.- Financial closing and reviews, P&L consolidation and forecast. - Monitoring the execution of strategic plan, finding opportunities and gaps e leading actions plan. - Sharing business performance reports with steakholders.

- Steering the company overseeing all business operations and results. - Ensure that reports and KPIs are on time and accurated. Present company performance consolidations to the board and shareholders. Provide trustfull advice to steering board.- Define and implement strategy, objectives and targets. Prepare and cascade business plan over the strategy. Manage action plans when needed. - Define and review the Go to Market. Setup and track Sales and Marketing operations.- Manage the delivery and monitor customer experience.- Build up and motivate a solid team, alliances and stakeholders to support the business and to pursue top level results. - Oversee the company’s financial performance. Ensure that financial, HR, legal, compliance and risk teams are being managed, working properly and aligned to the company strategy.

Budgeting and Forecasting Preparation and Analysis:- Coordinating the annual budgeting process and quarter review, including preparation, analysis, sing-off and publication.- Connect the strategy to sales and operational targets. Forecasting and Controlling:- Monthly closing of P&L and forecast- Periodic comparison of actual to forecast and budget, communication of variances, and recommendations for improvement.- Continuous review of revenue and expense trends- Coordinate and monitor the progress of back to green plans. - Prepare and assist the Monthly Forecast Meeting with the board.- Implement and improve online Corporate Performance Dashboards and KPIs.Processes and Governance:- Responsible for the design, documentation, implementation and audit of the key corporate processes, security policies and quality programs.

- Process and template standardization for project management and technical delivery.- Close supervision for strategic, escalated and high risk projects.- Monitoring KPIs for project management acording to PMI processes.- Responsible for the key systems like SAP, CRM, Timesheet and BI, understanding and defining business requirements, specification and validations.

- Oversee the entire operation of IT enhancements and projects.- Define processes, tools, reportings, KPIs and meeting agendas for the IT and project managers. - Implement productive Dashboards for IT.- Assure that portfolio is aligned to the company strategy and targets, track gaaps and launch back to green plans.- Coach the heads of delivery and managers to make IT part of the business, aligned with the client needs and focused on the results to drive the company into the digital transformation.

• Regional role LATAM, cross acting with the delivery units of Application Management, Project Solutions and SAP in a multigeographical and multicultural structure. • Prime contact with global structure and regional offices to align LATAM with global standards, tools and processes. Responsible to understand global directions and for cascading the strategy in the region.• Responsible for risk management, quality programs, standardization of processes and tools in the LATAM teams.• Responsible for the calculation of LATAM consolidated KPIs, as well as country and unit views, analyzing them against global and regional targets and implementing actions plans together with the heads of delivery. • Manager of LATAM Operations team made of 3 people in Brazil and 6 in Argentina. • Reporting to LATAM Service Delivery Director in Brazil, Risk Director in Germany and Operations VP in France.• Member of the project to implement a new shared delivery service center in Londrina, aiming the reduction of the cost base, the employee attrition and the improvement of operational margin.

• Managing infrastructure projects based on Cisco technologies for major accounts as Bradesco in accordance to PMI best practices.• Designing and Implementing a standard process and tool for project performance report for the Project Committee.

• Responsible for the units of Project Delivery, Application Management and Body shop.• Responsible for the P&L of the units regarding planning, budget, costs and all necessary actions to protect the project and operational margins. • Manager of a team of one hundred and twenty people through five managers. Direct report to the LATAM Service Delivery Director. • Focus on the service delivery, customer satisfaction, financial results, people development, risk mitigation and change management.• Major customers: Bradesco, Santander, Votorantim and Novartis.

• Responsible for Project delivery, Application Management, Testing, Agile Projects and Graphical Design. • Managing a team of around 100 people split in five managers. Reporting for Service Delivery Director. • Project manager for strategic projects and customers.• Major customers: Unibanco, Caixa Econômica Federal, BMF&BOVESPA, Pharma industries and others.

- Managing BI and Financial Planning projects based on Cognos technologies for clients as Cosan, Accor and CSN.

- Managing projects for Sony.- Supporting sales and presales team on business development.

• Software analysist and programmer for Banking and Financial industries, working for Unibanco, BankBoston, Caixa Economica Federal and Bovespa.• Leading the development of the OfficeBanking and GovBanking for Caixa Economica Federal.• Project manager of GovBanking (InternetBanking for public sector) for Caixa Econômica Federal.