Mauricio Ventresca Email & Phone Number

Orange , Ca, Us

Responsible for designing solutions that eliminate knowledge and skill gaps in the workforce so employees can achieve breakthrough results. I transform clients' training with intuitive, learner-centric, engaging, and impactful courses. I develop for multiple modalities such as instructor-led, online (eLearning), quick reference guides, participant manuals, video tutorials, and blended courses that educate, inform, and resonate with the learners.

Los Angeles, California, Us

Responsible for understanding the strategic goals of the Bank, recognize performance gaps, identify root-causes, and create and implement solutions. Oversee all aspects of the organization’s development programs for multiple business units spread geographically across the nation and internal support departments housed at the corporate headquarters. Highlight: • Reformed operations of the Learning and Development (L&D) department to shift from ‘Responsive / Incidental Training’ to ‘Systematic Improvement,' focusing on increasing the capability of the organization as a whole.

Los Angeles, California, Us

Led learning and development efforts of the company by converting business needs into high-impact, high-quality training programs. Partnered with C-level executives, senior management, and business unit leaders to understand performance goals, conduct needs assessments, analyze obstacles, and execute training proposals. Provided employees with opportunities to develop skills, increase productivity, enhance the quality of work and build loyalty to the organization. Oversaw all facets of training: analysis, design, development, delivery, evaluation, and ROI measurements. Maintained a structure that supported the company’s mission, while remaining scalable, lean, and efficient. Highlights: • Formed a department and established a training strategy for an organization which aggressively grew in a short span of time (from 500 to 1800+ employees).• Completed six mergers and acquisitions and directed L&D initiatives to focus on minimizing impact to customers and reducing employee turnover.

San Francisco, Ca, Us

Led advanced-level training programs for the department. Consulted for internal customers, conducted needs assessments, designed courses, carried out train-the-trainer sessions and performed facilitator certifications. Routinely evaluated courses and coached instructors with the goal to enhance delivery and learners experience. Built instructor-led, e-learning, and blended courses. Managed projects to optimize learner experience and department efficiencies. Pioneered training related to sales, credit, relationship management, change management, customer service, and technical training to enhance the organization’s and employees’ performance.Highlights:• 2012 and 2011 Award winner for contributions made to the organization• 2011 ASTD (American Society for Training & Development) BEST Award contributor• Reduced department expenses by leveraging technology and incorporating blended learning methods to traditional instructor-led workshops

Master Of Business Administration (Mba), Business Administration And Management

Bachelor Of Science In Business Administration (Bsba)

Certified Instructional Designer And Technical Instructor