Executive Assistant responsibilities include:- Overseeing financial accounts with suppliers and c-level executives- Managing the calendars and inbox of the CFO, Medical Director, and MED Clinical Council (MCC)- Maintaining user feedback registers and preparing recordings for review- Assisting the CFO and Medical Director in retrieving data for meetings, board reports, and critical cases- Reviewing and formatting board-related documents- Updating escript registers and distributing mail- Providing IT support in the officeOffice Management duties entail:- Acting as the main liaison with vendors to manage employee, cultural, and office relations- Ensuring compliance with Workplace Health and Safety (WHS) regulations- Facilitating seamless onboarding and offboarding processes for employees- Utilising company website and job platforms such as JobAdder and Seek.com for recruitment purposes- Coordinating company events and celebrations- Updating and revising the Employee Handbook which contains company policies- Providing IT support in the office- Creating and maintaining a SharePoint site, including the company portal, FACEM, and Operations portal.

- Undertaking all facilities and office activities and communication- Coordinating office and staff related projects- Implemented new processes to streamline with Melbourne head office- Assist all levels of employees regarding office and facility matters- Organise key meetings and events, such as board and shareholder meetings, and company wide events.- Maintain kitchen and stationary supplies- Ensure the office is kept clean and tidy at all times

- Screen all incoming phone calls for the organisation and direct those calls to the appropriate area.- Organise catering for key companywide events, such as Board and Shareholder meetings, team events, birthdays, farewells, cultural and fundraising events.- Relieving Executive Assistant responsibilities including diary Management, incoming mail, phone calls, and travel bookings for the Executive team.- Prepare company inductions for new starters by issuing security passes, induction packs, security access, security audits, liaising with Human Resources and Information Technology.- Managing all tasks around WHS, Facilities and Security, relating to our tenancy, to ensure a safe and comfortable working environment.- Managing and maintaining good relationships with our service providers and stakeholders.- Issuing, reviewing, negotiating, and finalising purchase orders in a timely manner.- Performing stock-take and purchases of first aid supplies, office supplies/ equipment and consumer goods.- Reconciling cab-charges, travel expenses and corporate credit cards, as well as processing monthly invoices.

The Service Desk Officer plays an important role on the National Health Services Directory, a public and private facing directory, by working in a multi-stakeholder environment responding through various mediums to stakeholder requests. - Responsible for providing first level support to the National Health Service Directory in managing the Service Desk requests and by providing input to content management tasks.- Provide primary level point of contact to our consumers, clients, practitioners and partners for the National Health Service Directory. - Management and ownership of incidents and requests, ensuring the accuracy and resolution of tickets within the Service Desk remains in the defined Service Level Agreement where applicable. - Managing the transfer and liaison of Incidents and requests to various stakeholders within the business and to our external vendors. - Ensuring the data integrity of the Directory is upheld and maintained through regular auditing of tickets. - Work collaboratively within the Service Desk team to ensure that knowledge is shared within the group. - Provide root cause analysis on incidents to identify causes of repetitive tickets. - Assist with communications management for campaigns as directed by the Engagement team. - Provision of content management work packages as assigned.

The Data Content Officer plays an important role ensuring the integrity of data entered into theNHSD. This role involves ongoing data initiatives within the Content team to ensure accuracy andconsistency of data available to the public within the directory. This included:- Generating and verifying high volume of calls to the individual service providers.- Validate and update existing data on the database.- Maintaining email list, improving the contractibility of service provides and response to ad-hoc email request.- Performed a high volume of phone calls to the individual service providers daily to verify the information on the directory and to improve contactability.- Respond to requests raised by consumers, providers, governing bodies and internal stakeholders in a timely and efficient manner to ensure accuracy of the data.