Courrently Head of Account for an advertising agency. Master level degree in communication. Previous studies in PR & Communication, specializing in Advertising and Consumerism. Work experience in CRM, Press Agency, NGO. Able to work in English, and Italian. Interested in working in advertising and communication. I work closely with my customers through the service cycle and ensure service take rates.I’m in charge of launching product/ service, enhancing Brand Loyalty, developing Relationship with the customer base, thanks to CRM Program, mainly based on Mobile Interaction and Social Media Activities. As project leader I’m in charge of feasibility study, keeping relation with all the stakeholders in order to ensure the best result.5 Major Marketing & Management Achievements✔ Team leading and project managing: ability to organize and plan team’s activity in order to achieve a result in a fixed period of time ✔ Planning Social Media Communication Activities: defining Road Map of different initiatives according to their roles in Funnel✔ Strong Digital Marketing Knowledge, with the understanding of how making work each channel (mobile – web – Social Media) - in order to reach goals✔ Analytical Approach: at the beginning in order to understand the product, the market, the best communication approach for each channel✔Presentation’s Skill: the ability to write and expose Key facts in a clear and concise wayPreviuos work experience: as Fund Raising and Communication Manager, as Junior Brand Manager as Sales Support ManagerSpecialties: Branding, Media relation, Fund-raisingAble to work in English and Italian