Cluster Genaral Manager for a 19 Hotels and Restaurants Company.The Hotels both leisure and business (3 and 4 stars), located in Friuli Venezia Giulia and Veneto regions. The Mission is to create a Company identity, to improve the general quality of service and welcoming, to increase the sales, to support the local Hotel Managers in their everyday business activities, find out new aquisition opportunities for the Company ... and much more.

Hotel and Restaurant Manager. Sales and Marketing Manager - Leisure 4 stars Hotel and Restaurant;

March 2016 pleased to add to my professional skills a brand new challenge:Training classes Professor for 5 and 4 stars hotel's magement - organized by AVA (Associazione Veneziana Albergatori). August 2015 .. 3 years of Management .. 100% of gowth, proud of it!May 2014 .. Still and happily following the Viest Hotel growth, but now heading for a new challenge as Events Manager for our outside Summer Garden & Swimming Pool .. called The Moon! In my last working year… Show more March 2016 pleased to add to my professional skills a brand new challenge:Training classes Professor for 5 and 4 stars hotel's magement - organized by AVA (Associazione Veneziana Albergatori). August 2015 .. 3 years of Management .. 100% of gowth, proud of it!May 2014 .. Still and happily following the Viest Hotel growth, but now heading for a new challenge as Events Manager for our outside Summer Garden & Swimming Pool .. called The Moon! In my last working year and a half, after have successfully followed some short term start up projects in the early 2012, i'm permanently involved in a medium time re positioning project of the Viest Spa & Relax Hotel in Vicenza (www.viest.it) After less than a year, the Hotel has enormously increase the rooms occupancy (40% is the average monthly increase) and it's brand reputation. It all by mixing the classical sales channels with all the brand new web technologies and strategies. Actually working as a freelance Temporary Manager and Tourism Consultant dealing with the Hotel’s Directional & Sales & Marketing advisoring area.As Temporary Manager I’m in charge for both operative and decisional duties. Basically supporting the generational change of the hotels propriety and/or management, revalue the inside decisional hierarchy, reorganize duties and skills of the team. Along follow the whole sales & marketing deals.As Tourism Consultant, the main deal both for new openings and already operating hotels, is organize all the management dynamics and train the staff in order to apply them. Create and develop personalized sales & marketing plans, evaluate the positioning of the hotels in all the commercial segments, suggest outsourcing partners, plan sales activities. In the mean time I create business opportunities between hotels and multiple companies offering hotellerie services as web agencies, room division, revenue management, high level wine producers and more Show less

As for a new opening i had begin from the start: HR Manager - doing a lot of interviews, choose and hire the new staff, define contracts tipology and length. Hotel Manager: Define and control all the front and back offices activities. Generally in control of all the hotels and restaurants activities and law, safeness and sanitations obbligations. Sales & Marketing Manager: Verify the competitors both for the hotel and restaurant, establish rates and menù prices, create the new web… Show more As for a new opening i had begin from the start: HR Manager - doing a lot of interviews, choose and hire the new staff, define contracts tipology and length. Hotel Manager: Define and control all the front and back offices activities. Generally in control of all the hotels and restaurants activities and law, safeness and sanitations obbligations. Sales & Marketing Manager: Verify the competitors both for the hotel and restaurant, establish rates and menù prices, create the new web site and leisure packages, contact Tour Operators, travel agencies and the surrounding industries; answer to all the groups and mice requests; create a wide thematic dinner and entrateinment program for the winter season Show less

This individual's owner reality includes three 4Stars Hotels: Hotel Al Ponte dei Sospiri, Donà Palace Hotel, Hotel all'Angelo and three Restaurants: HK Wine bar & Restaurant, Ristorante all'Angelo and Trattoria La Canonica and more than 100 people to coordinate and working along with. Along with the basical Hotel Manager's duties (staff control and coordination), in my position i'm in charge for :The whole Sales and Marketing, MICE, T.Os and Travel Agencies, deals. Define the rates… Show more This individual's owner reality includes three 4Stars Hotels: Hotel Al Ponte dei Sospiri, Donà Palace Hotel, Hotel all'Angelo and three Restaurants: HK Wine bar & Restaurant, Ristorante all'Angelo and Trattoria La Canonica and more than 100 people to coordinate and working along with. Along with the basical Hotel Manager's duties (staff control and coordination), in my position i'm in charge for :The whole Sales and Marketing, MICE, T.Os and Travel Agencies, deals. Define the rates policies, the partners to cooperate with, sign contracts, redifine the visual immagine of the Group, follow, along with our web marketing partner, the SEO aspects. HR Manager: In charge for interviewing and choosing staff for every and each position needed. Define (along with the owner) and apply the F&B strategy for the 3 restaurants. New menus ideas, pubblic and private events, outside caterings and more. Show less

For this is a new opening, i spend most of the first year acquiring business. I'm directly in charge for the sales and marketing of the hotel, so get in contact with the nearer and most important productive realities of the city, define the Corporate rates, define and sign business contracts along with contracts industries managers, follow all the Mice' aspects. General control on the applications of the headoffice - based in Madrid - required standards of services. Define the profit budget… Show more For this is a new opening, i spend most of the first year acquiring business. I'm directly in charge for the sales and marketing of the hotel, so get in contact with the nearer and most important productive realities of the city, define the Corporate rates, define and sign business contracts along with contracts industries managers, follow all the Mice' aspects. General control on the applications of the headoffice - based in Madrid - required standards of services. Define the profit budget and apply each activity nedded to reach it. Show less

In this new challenge, i'm in charge as Hotel Manager for two 4stars hotels of the group: The Grand Hotel Misurina (an awsome mountain resort just one step away from Cortina) and the next brand new opening Accademia Palace Hotel in Padova. As long as the Accademia Palace got ready to be opened i organize the re-opening and re-positioning of The Grand Hotel Misurina. Spent there summer and part of the winter season, realaborating the commercial policy, contacting the main international tour… Show more In this new challenge, i'm in charge as Hotel Manager for two 4stars hotels of the group: The Grand Hotel Misurina (an awsome mountain resort just one step away from Cortina) and the next brand new opening Accademia Palace Hotel in Padova. As long as the Accademia Palace got ready to be opened i organize the re-opening and re-positioning of The Grand Hotel Misurina. Spent there summer and part of the winter season, realaborating the commercial policy, contacting the main international tour operators and create a new vitality interest of the local institution upon the Hotel. Then get back to Padova and elaborate the whole sales and marketing strategies for the Accademia Palace start up. Show less

In charge for both Hotels as Sales and Marketing Manager. The main target is to enlarge the Corporate and MICE segments for the Due Torri Hotel. My task is to create a direct contact with the surrounding industies and the main productive realities all along Italy. Value the rates, create packages, quote events such as meetings or congress. Personal sales calls all over Italy and from time to time on some foreign country (London, Munich). As Duty Manager of the Due Torri Hotel, i follow… Show more In charge for both Hotels as Sales and Marketing Manager. The main target is to enlarge the Corporate and MICE segments for the Due Torri Hotel. My task is to create a direct contact with the surrounding industies and the main productive realities all along Italy. Value the rates, create packages, quote events such as meetings or congress. Personal sales calls all over Italy and from time to time on some foreign country (London, Munich). As Duty Manager of the Due Torri Hotel, i follow the operative aspects of each events going on, from the f&b (along with the General Manager) to the dressing of the meeting room. Show less

As a Tour Operator's Sales Manager in charge for the Triveneto Area (Veneto, FriuliVeneziaGiulia and Trentino Alto Adige) my main duty is to promote our brochures packages, trying to extend as much as i can, the networking agencies all along the territory, helping them out when needed in order to get our packages confirmed.

I'm in charge on the 360° aspects of the MICE segment of the agency. I start with a telemarketing basic contact. Then, when possible, i directly visit the client and try to get him interested in our services, get the essential information to offer our ideas or verify his wishes and budgets. Create our proposal by contacting T.O, DMC, hotels or whatever asked. Close and sign the whole deal. Go in advance to see the journey's destination and set all the final details. Follow the trip along with… Show more I'm in charge on the 360° aspects of the MICE segment of the agency. I start with a telemarketing basic contact. Then, when possible, i directly visit the client and try to get him interested in our services, get the essential information to offer our ideas or verify his wishes and budgets. Create our proposal by contacting T.O, DMC, hotels or whatever asked. Close and sign the whole deal. Go in advance to see the journey's destination and set all the final details. Follow the trip along with the client, just to be there if needed, when got back, make a follow up visit and hope that the client will choose our agency once more. Show less

My first real job in one of the biggest Incentive House of the time. Lear how to quote a tailormade incentive Tour; get in touch with Tour Operators; cover all the back office details before the Incentive Trip leaves.