International Export: I manage the necessary documentation to export goods in compliance with the specific regulations of each country.I track, monitor, and report on shipments to ensure timely delivery.I handle dispatching sales orders to clients in countries such as Switzerland, Norway, the United Kingdom, and the United States. I track these orders daily, manage billing, and obtain export permits for each shipment. I also monitor the orders from departure at the warehouse to final delivery, addressing any delays that may arise at customs.Returns Management: Handled returns for various customer segments, ensuring smooth and efficient processing.I communicate daily with various departments within the company to coordinate internal matters.

Logistics. (B2B) Undertook logistical tasks, including receiving new merchandise, stock control, and placement.International Export. Executed the export of merchandise to customers outside the European Union, overseeing logistics and coordinating international shipments.Web Channel (B2C) Handled orders for individual customers through the online platform.Returns Management. Managed returns for various customer types.

Design and communication studio providing creative solutions to transform clients' ideas and needs into pieces or projects that communicate with clarity, personality, and impact. Client Interaction. Collaborated closely with clients to discern their requirements and budget constraints.Design Consultation. Advised clients on design style, format, print production, and timescales, ensuring alignment with their vision and objectives.Concept Development. Generated innovative concepts, graphics, and layouts for diverse projects, including product illustrations, company logos, and websites.Design Elements. Determined optimal size, arrangement of copy and illustrative material, and font style and size, adhering to design principles and client specifications.Print Coordination. Facilitated regular communication with external printers to ensure deadlines were met and materials were printed to the highest quality standards.