Mauro Ribeiro Email and Phone Number
Mauro Ribeiro work email
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Mauro Ribeiro personal email
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Let me give you a brief introduction about myself and my professional background. I have 24 years of professional experience, mainly in multinational companies like Dell, IBM, Springer Carrier, NET, Otis Elevators, and so on. I´ve been responsible for managing up to 30 highly qualified personnel in areas like IT Software Development, Support, Services, and Infrastructure.As a Senior Manager, I have a large knowledge of IT Architecture, project management and team management (mentoring, leadership, and management), capacity planning and deployment, working on Data Centers as process design and improvement, problem-solving, and 24x7 mission-critical environments.Specialties: IT and Infrastructure ManagementConsulting and IT ArchitectureProject Planning and DeliveryIT SecurityCustomer Relationship ManagementGovernanceITIL Foundation v4Cobit Agile Scrum Foundation MCP - MCSA - MCSA+M - MCSE - MCTS - Hiper-VVSP 4 - VTSP 4Oracle 11g R2 Sales SpecialistOracle 11g R2 PreSales SpecialistOracle 11g R2 RAC SpecialistDouble-Take SpecialistCompellent Certified Professional
Dell Technologies
View- Website:
- delltechnologies.com
- Employees:
- 270292
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Services Presales Sr. Manager, BrazilDell Technologies Jul 2024 - PresentPorto Alegre, Rio Grande Do Sul, BrazilAs Head of the Services Pre-Sales team in Brazil, we translate customer business requirements into specific systems, applications, or process designs with interconnected financial modeling for customized and complex technical solutions. We are accountable for achieving service-level agreements with our internal sales organization, external customers, and other stakeholders.
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Senior Manager, Presales Solutions ArchitectureDell Technologies Apr 2017 - Jul 2024RemoteManager of a team of Presales Solutions Architects for LATAM, who are responsible for translating the client’s business requirements into specific systems, applications or process designs with interlocked financial modeling for custom and complex technical solutions. Accountable for achieving Service Level Agreements with our internal sales organization, external customers, and others stakeholders.
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Leader Solutions ArchitectureDell Technologies Nov 2012 - Apr 2017Working Remote And Traveling 50% Of The Time.Responsible for:- New processes and offers;- Partner management;- and improve our services revenue;As a Lead Solutions Architect, I'm responsible for a team that works on translating the client’s business requirements into specific systems, applications or process designs with interlocked financial modeling for very large complex technical solutions.Analyzes customer service requirements and designs service solutions to meet those objectives.Responsible to construct the specific solution, scope document (SOW), risk profile, and corresponding financials.
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Senior Solutions ArchitectDell Technologies Mar 2010 - Nov 2012Remote Working And Traveling, 30%.As a Principal Architect, I'm responsible for translating the client’s business requirements into specific systems, applications or process designs with interlocked financial modeling for very large complex technical solutions.Analyzes customer service requirements and designs service solutions to meet those objectives.Responsible to construct the specific solution, scope document, risk profile, and corresponding financials.Provide a “trusted expert advisor” role as an SME (Subject Matter Expert) for technical services, to both internal and external customers, ranging from formal advice to internal and external customer presentations.
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Sr. Infrastructure ConsultantOtis Elevator Co. Jan 2009 - Feb 2010São Bernardo Do Campo/SpWorking with a team 19 people in the IT infrastructure area and restructuring this department according to the rules of Sabanes Oxley and ITIL best practices. Project completed in November 2009, when there was an audit of the UTC / USA in which we pass with above average stipulated by the company. -
It ArchitectIbm Oct 2005 - Nov 2008I worked at IBM in the design team, to designing complex high-availability environments, implementing new technologies based on Microsoft platform, such as Microsoft Cluster with SQL Server on Windows 2003, Exchange 2003 Server, Active Directory 2003, among others. Managing environments with more than 40 thousand users and more than 1000 servers.I Developed a training system dedicated to the development of new employees.Acting as Technical Lead Customer Ticket / Accor, I coordinated the integration of the Brazil Ticket network with the network of Accor France.. Major achievements:• I was recognized as support reference on Windows Server Systems, Active Directory, Exchange Server and high-available systems.• I had the opportunity to automate several support tasks with scripts and tools I developed.• I was recognized for developing a system of tickets to 3rd level support IBM, system name: Pareto.• I was recognized for developing a system of online training to IBM employees, system name: SKMT - Skill Management Transfer. -
It Infrastructure CoordinatorSpringer Carrier 2004 - 2005Responsible for IT Infrastructure team in Brazil, Chile and Argentina. Responsible for projects within the Springer Carrier in conjunction with the Infrastructure Manager and CIO. -
Sr. Network AdministratorProcessor Informática 2003 - 2005Porto Alegre Area, BrazilI was responsible for implementing the security standards and the network firewalls in Brasil, Chile and Argentina.
Mauro Ribeiro Skills
Frequently Asked Questions about Mauro Ribeiro
What company does Mauro Ribeiro work for?
Mauro Ribeiro works for Dell Technologies
What is Mauro Ribeiro's role at the current company?
Mauro Ribeiro's current role is Services Presales Sr. Manager, Brazil.
What is Mauro Ribeiro's email address?
Mauro Ribeiro's email address is ri****@****ail.com
What schools did Mauro Ribeiro attend?
Mauro Ribeiro attended Unisinos, Unisinos, Fgv - Fundação Getulio Vargas, Senai/rs.
What are some of Mauro Ribeiro's interests?
Mauro Ribeiro has interest in Travel, Triathlon, Cycling, Reading.
What skills is Mauro Ribeiro known for?
Mauro Ribeiro has skills like Itil, Data Center, Pre Sales, Windows Server, Servers, Active Directory, It Service Management, Infrastructure, Virtualization, Storage, Integration, Cloud Computing.
Who are Mauro Ribeiro's colleagues?
Mauro Ribeiro's colleagues are Ahmed Hashem, Neha V., Fabio Ferreira, Kana Sakamoto, Mark Kelliher, Sean Pollard, Nagaraj Savant.
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Mauro Ribeiro
General Legal And Regulatory Counsel | Government/Corporate Relations | Compliance And Data Privacy OfficerSão Paulo, Sp2me.com, mars.com2 +551198XXXXXXX
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