Tech Operations Lead
Current
Nov 2021 - Present
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Mauro Marques Email & Phone Number
MBA | Tech Operations Lead at McKinsey & Company
at
McKinsey & Company
1 work email found
@mckinsey.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
MBA | Tech Operations Lead at McKinsey & Company
Location
Barreiro, Setúbal, Portugal
Company size
Who is Mauro Marques? Overview
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Quick answer
Mauro Marques is listed as MBA | Tech Operations Lead at McKinsey & Company at McKinsey & Company, a with 32269 employees, based in Barreiro, Setúbal, Portugal. AeroLeads shows a work email signal at mckinsey.com and a matched LinkedIn profile for Mauro Marques.
Mauro Marques previously worked as Tech Operations Lead at Mckinsey & Company and IT Operations Manager at Banco Atlantico Europa. Mauro Marques holds Master Of Business Administration - Mba, Business Administration And Management, General from Iseg - Lisbon School Of Economics & Management.
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{first}_{last}@mckinsey.com
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Profile bio
About Mauro Marques
Experienced Information Technology Services Manager with a demonstrated history of working in the banking industry. Strong information technology professional with a Master of Business Administration - MBA focused in Business Administration and Management, General from ISEG - Lisbon School of Economics & Management.
Listed skills include Team Management, It Service Management, Project Management, Software Development, and 42 others.
Current workplace
Mauro Marques's current company
Company context helps verify the profile and gives searchers a useful next step.
Mckinsey & Company
6 roles
Mauro Marques work experience
A career timeline built from the work history available for this profile.
It Operations Manager
Mar 2020 - Nov 2021
It Services Manager
Overseeing IT teams performance and reporting it to the Board of the Bank.Implementing new strategies and methods to improve IT Services provided.Implementing ITIL framework concepts in IT department.Overseeing all requests, incidents and problems. Acting as a main point of escalationand co-ordinating response to critical issues raised.Managing the performance of the Service Desk and ensuring that Service LevelAgreements are achieved as set by the business.Providing reports on SLAs and KPIs to the Board of the Bank.Monitoring incoming ticket volumes and providing technical direction to the teams.Making changes and improvements to workflows.Managing relationships and contracts with IT providers.
Jul 2017 - Mar 2020
Senior Software Engineer
Software development tasks and systems integration, executing full lifecycle softwaredevelopment.Product owner of the Internet Banking platform.Project Management of the Mobile Banking application.Design and architecture of new bank products, custom-made CRM platform.Producing specifications and determining operational feasibility.Developing software verification plans and quality assurance procedures.Deploying programs and evaluating user feedback, complying with project plans andindustry standards.
Jun 2015 - Jul 2017
Ecm & Bpm
Development and maintenance of OCR system for Passport and ID cards - a projectfor a Telecommunications company.Design, development, maintenance and an overview of a platform for incomecontrol, process, and grading for national English exams (9th grade).Design, development and maintenance of a BPM platform for pension system in Portodistrict.
Feb 2014 - Jun 2015
Software Developer
Jul 2011 - Sep 2011
Team & coworkers
Colleagues at McKinsey & Company
Other employees you can reach at mckinsey.com. View company contacts for 32269 employees →
CM
Chris Mcmillen
Colleague at Mckinsey & CompanyNew York, United States
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SP
Sheradia Pillay
Colleague at Mckinsey & CompanyCity Of Johannesburg, Gauteng, South Africa
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LG
Lokesh Gupta
Colleague at Mckinsey & CompanyJaipur, Rajasthan, India
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GC
Gareth Cleetus
Colleague at Mckinsey & CompanyTrivandrum, Kerala, India
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MV
Matthew Vasher
Colleague at Mckinsey & CompanyChicago, Illinois, United States
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PS
Poonperm Sivapiromrat
Colleague at Mckinsey & CompanyHouston, Texas, United States
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KB
Katarzyna Brzezińska
Colleague at Mckinsey & CompanyPoznan, Wielkopolskie, Poland
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RK
Rita Koktysheva
Colleague at Mckinsey & CompanyLisbon, Portugal
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HM
Hassan Munir
Colleague at Mckinsey & CompanyBahawalpur District, Punjab, Pakistan
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JK
Julia Kiermair
Colleague at Mckinsey & CompanyGreater Munich Metropolitan Area, Germany
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Chris Mcmillen
Colleague at Mckinsey & CompanyNew York, United States
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SP
Sheradia Pillay
Colleague at Mckinsey & CompanyCity Of Johannesburg, Gauteng, South Africa
View →
LG
Lokesh Gupta
Colleague at Mckinsey & CompanyJaipur, Rajasthan, India
View →
GC
Gareth Cleetus
Colleague at Mckinsey & CompanyTrivandrum, Kerala, India
View →
MV
Matthew Vasher
Colleague at Mckinsey & CompanyChicago, Illinois, United States
View →
PS
Poonperm Sivapiromrat
Colleague at Mckinsey & CompanyHouston, Texas, United States
View →
KB
Katarzyna Brzezińska
Colleague at Mckinsey & CompanyPoznan, Wielkopolskie, Poland
View →
RK
Rita Koktysheva
Colleague at Mckinsey & CompanyLisbon, Portugal
View →
HM
Hassan Munir
Colleague at Mckinsey & CompanyBahawalpur District, Punjab, Pakistan
View →
JK
Julia Kiermair
Colleague at Mckinsey & CompanyGreater Munich Metropolitan Area, Germany
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4 education records
Mauro Marques education
Master Of Business Administration - Mba, Business Administration And Management, General
Master'S Degree, Computer Science
Universidade Nova De Lisboa
Erasmus Exchange Student, Computer Science
Bachelor'S Degree, Computer Science
Universidade Nova De Lisboa
FAQ
Frequently asked questions about Mauro Marques
Quick answers generated from the profile data available on this page.
What company does Mauro Marques work for?
Mauro Marques works for McKinsey & Company.
What is Mauro Marques's role at McKinsey & Company?
Mauro Marques is listed as MBA | Tech Operations Lead at McKinsey & Company at McKinsey & Company.
What is Mauro Marques's email address?
AeroLeads has found 1 work email signal at @mckinsey.com for Mauro Marques at McKinsey & Company.
Where is Mauro Marques based?
Mauro Marques is based in Barreiro, Setúbal, Portugal while working with McKinsey & Company.
What companies has Mauro Marques worked for?
Mauro Marques has worked for Mckinsey & Company, Banco Atlantico Europa, Novabase, and Optimus.
Who are Mauro Marques's colleagues at McKinsey & Company?
Mauro Marques's colleagues at McKinsey & Company include Chris Mcmillen, Sheradia Pillay, Lokesh Gupta, Gareth Cleetus, and Matthew Vasher.
How can I contact Mauro Marques?
You can use AeroLeads to view verified contact signals for Mauro Marques at McKinsey & Company, including work email, phone, and LinkedIn data when available.
What schools did Mauro Marques attend?
Mauro Marques holds Master Of Business Administration - Mba, Business Administration And Management, General from Iseg - Lisbon School Of Economics & Management.
What skills is Mauro Marques known for?
Mauro Marques is listed with skills including Team Management, It Service Management, Project Management, Software Development, Team Leadership, Itil, Scrum, and Software Project Management.
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