Mauro Tortone Email and Phone Number
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Mauro Tortone is a Head of Key Accounts & IVECO Commercial in FPT Industrial Customer Service at FPT Industrial. He possess expertise in engineering, automotive, product development, process engineering, powertrain and 16 more skills. Colleagues describe him as "I collaborated with Mauro's team as Team Leader for YaMZ 530 and Severstal FPT programs. In both project I appreciated the able leadership of Mauro, careful and safe, very goals oriented to obtaining the best result. Moreover is very business oriented and can be your good partner when new business must be developed or created from scratch. I would be very honored to work with him and for him" and "I recommend Mauro for its strong skills in Project Management and in Functional Dept. Management. In a Process PWT area has also big technicals competencies. I work with you and in the last two years the team building atmosphere has been very very good also in criticals moment."
Fpt Industrial
View- Website:
- fptindustrial.com
- Employees:
- 1683
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Head Of Key Accounts & Iveco Commercial In Fpt Industrial Customer ServiceFpt Industrial Jan 2023 - PresentTurin, Piedmont, ItalyGlobal responsible for:- sales to all third-party key accounts, including CNHI;- steer and monitor sales operations to IVECO;- lead the 5R (Remanufacture, Repair, Reuse, Recover, Recycle) project in FPT
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Head Of Service Solutions In Fpt Industrial Customer ServiceFpt Industrial Nov 2020 - PresentTurin, Piedmont, ItalyGlobal responsible for creating new Services, including connected and non, leading the initiatives development up to go to market.
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Head Of Open Market Warranty & Customer Quality In Fpt Industrial Customer ServiceFpt Industrial Nov 2020 - Dec 2022Turin, Piedmont, ItalyGlobal responsibility on OEM Self servicing, FPT dealers and served OEM (through dealers) for quality, warranty and campaign matters
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Head Of Global Marketing & Service In Fpt Industrial Customer ServiceFpt Industrial Mar 2019 - Oct 2020Turin Area, ItalyWithin Aftermarket Solutions organization, global responsible for marketing, services development and in filed service management.
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Iveco Customer Manager - Fpt BrandFpt Industrial May 2017 - Feb 2019Turin Area, ItalyWithin FPT Brand, accountable for managing the internal customer Truck&Bus for Medium, Heavy, Specialty & Bus (all IVECO except Daily).Main task are:- define the PWT product strategy for new vehicles definition and lead the proper selection- support IVECO in preparing all initiatives for PWT segment- manage the economics from offer to order acquisition, both for R&D and price impact- support budget & planning for R&D budget definition and monitoring- represent product engineering and all other functions- be the voice of the customers within FPT- report to IVECO staff/top mgmt meeting, including regional board meeting- guaranty the vehicle launch in term of time, costs and quality- follow the product for the entire lifecycle
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Service ManagerFpt Industrial Jun 2012 - Apr 2017Turin Area, ItalyIn charge of Service team in Aftersales organization, both for retail and OEM customers. Main Customers are Mitsubishi Fuso Truck, Perkins, Tata Daewoo, Komatsu, and several others OEM.Main task of my team are:- Develop all documentation and processes required to support the serviceability in due time for SOP, including use and maintenance manual, repair manual, time repair list, special and diagnostic/service tools, training to trainers (Service Readiness) cooperating with Spare Parts team.- Manage all warranty claims for retail channel by checking warranty conditions applicability and technically supporting the Service Point to finalize the intervention.- Manage all warranty claims for OEM in self-servicing by checking warranty conditions applicability and, jointly with Quality department, agree on economical reimbursement.
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Product Engineering - Cnh Tier 4B Engineering Project CoordinatorFpt Industrial Sep 2011 - May 2012Turin Area, Italy
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Product Engineering - Integration Programs CoordinatorFpt Industrial Apr 2011 - May 2012Turin Area, Italy
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Integration Manager Cnh EuropeFpt Industrial Jan 2011 - Mar 2011Turin Area, Italy
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Cnh Customer Representative AssistantElasis Nov 2009 - Dec 2010Reporting to the Consortium Steering Commitee for the whole Product Development Business of Elasis/CRF for CNH worldwide -
Mechanical Product Engineering ManagerElasis Jul 2009 - Dec 2010In charge of product engineering development for powertrain. The department supplies projects for captive customers (FPT, CNH, Iveco, Ferrari) and Joint-Venture of Fiat Group (GAC).There are 55 internal and 20 external collaborators dedicated to the projects for engines, gear boxes, exhaust system, vehicle integration, suspension (both for vehicle and trucks) and drivelines for tractor.
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Mechanical Process Engineering ManagerElasis Oct 2008 - Jun 2009Same scope and role as for the previous period due to a reorganization in Fiat Group.
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Mechanical Process Engineering ManagerComau Feb 2007 - Sep 2008Mechanical Process Engineering Manager, in charge of development of process engineering for powertrain. The department supplies projects for captive customers (FPT, CNH, Iveco, EEA) and worldwide customers (SNH, YaMZ Avtodizel - GAZ group, Severstal).Since June 2007: also project manager for YaMZ 530 program (technological, business & IT tasks for greenfield engine plant in Russia, with development platform in Turin). -
Project ManagerComau Apr 2005 - Jan 2007Project Manager for “Functional master model-Cubing Fiat Poland 312”, “Meisterbock Fiat Poland 312” and “Iveco racks”. All these jobs require to manage turn-key suppliers for design and construction.August 2005 – April 2006: project manager “Functional master model-Cubing SAIC - Rover 75”. Also for this project the management was technically and economically, using suppliers for design and construction. Main partner supplier was Comau Germany (Heilbronn location).Project manager for “prototypal stamped parts for Ducato x250” in the last project phase.
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R&D ManagerTeksid Aluminum Mar 2003 - Mar 2005Worldwide Innovation Manager, reporting to the Engineering Dept. Director, with supervision over 9 people (of which 6 with an University degree). My main duties are: planning and audit of the budget of the Engineering Dept.; coordination of the innovation projects (both as process and material development); contacts with Universities and Research Centres worldwide; Project Manager for the eKMS project. -
Project ManagerTeksid Aluminum Sep 2001 - Feb 2003Program Manager for eKMS project, aimed at the introduction of a Data and Knowledge Management system in all the Company sites. The 3-year-project is supported directly from the CEO, in partnership with Accenture and PTC. As the Program Manager it is my duty to implement and check the financial, organizational and Human Resources areas. An internal permanent team and some part time employees located in each Company site carry out the work.
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VariousTeksid Sep 1997 - Aug 20012000-2001 Appointed Responsible for the Virtual Design Team of the Product Development Dept.1998-1999 Suspensions Platform at Carmagnola Headquarters. This new task allows me to acquire a good knowledge of design and industrialization of suspension components, having a direct contact with the worldwide customers starting with the order acquisition phase.1997-1998 Hired, within the Engineering Dept., as part of a new team (located at the Fiat Research Centre of Orbassano) focalised on new methodologies for the design and the production of suspension components, at the time not part of our products portfolio. I was mainly involved in the field of Structural Calculation (Abaqus, Nastran, Radioss, Magma, Flow3D, Procast), but with a certain participation in the contact with the final customer.
Mauro Tortone Skills
Mauro Tortone Education Details
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Industrial Automation And Robotics -
Marie Curie, Grugliasco (Torino)Liceo Scientifico
Frequently Asked Questions about Mauro Tortone
What company does Mauro Tortone work for?
Mauro Tortone works for Fpt Industrial
What is Mauro Tortone's role at the current company?
Mauro Tortone's current role is Head of Key Accounts & IVECO Commercial in FPT Industrial Customer Service.
What is Mauro Tortone's email address?
Mauro Tortone's email address is ma****@****tone.it
What is Mauro Tortone's direct phone number?
Mauro Tortone's direct phone number is +3933466*****
What schools did Mauro Tortone attend?
Mauro Tortone attended Politecnico Di Torino, Marie Curie, Grugliasco (Torino).
What are some of Mauro Tortone's interests?
Mauro Tortone has interest in Web, Develop Internet Applications, Gym.
What skills is Mauro Tortone known for?
Mauro Tortone has skills like Engineering, Automotive, Product Development, Process Engineering, Powertrain, Program Management, Project Management, Project Planning, Management, Automotive Engineering, Vehicles, Continuous Improvement.
Who are Mauro Tortone's colleagues?
Mauro Tortone's colleagues are Angelo Montanaro, Alessandro Deandrade, Daiana Mirian, Jonathan Souza, Arianna Di Francesco, Julio Melo, Francesca Dore.
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