Mauricio Valencia Agudelo Email & Phone Number

Bogotá, Distrito Capital, Colombia

Liderar y gestionar equipos de alto rendimiento garantizando la obtención de resultados claves para lograr la escrituración y entrega de inmuebles en los tiempos establecidos. A cargo de las las operaciones de Recaudo y de Negocios en Riesgo, desarrollando un enfoque preventivo y bajo un enfoque de elaboración, ejecución y seguimiento a Objetivos y.

Cali, Valle Del Cauca, Colombia

• Review, update and implement policies and procedures to support the vision and goals of the area.
• Oversee daily operations of the collection team
• Manage and monitor individual performance metrics on a weekly basis.
• Provide executive-level reporting on KPIs
• Lead, monitor and develop campaigns for minimizing lost business with a special program for risky customers
• Implement policies and procedures for responding to the customers´ requests, petitions and complaints

Cali, Valle Del Cauca, Colombia

• Coordinate the strategies of collections
• Develop metrics for monitoring and managing team performance
• Monitor collection efforts and activities; analyze and assess collection issues, communicate to management, and determine course of action for resolution.
• Manage multiple deals with customers
• Cash Application functions
• Analyze credit risks and identify mitigants; recommend and justify credit risk grades

Cali, Colombia

• Responsible of analyzing and monitoring all new credit accounts.
• Monitor credit lines and performing daily credit approvals
• Monitor accounts to identify outstanding unpaid invoices
• Contact clients in United States, Canada, Central America and Customers Key in Colombia for collection overdue payments.
• Manage and negotiate achievable repayments plans.
• Report on collection activity and accounts receivable status

Lean Six Sigma Yellow Belt

Management And Leadership Skills

Business Administration Bachelor, Business Administration