Michael Auston, Mscia Email & Phone Number

Charlotte, North Carolina, Us

Charlotte, North Carolina, Us

Palo Alto, Ca, Us

Reston, Virginia, Us

Provide tier 3 Systems Engineering support to the US Air Force Network Operations Security Center (NOSC).Install, maintain, and configure Microsoft Server Operating Systems, to include, Server 2008, Server 2012 and future operating systems.Integrate and apply third-party software/applications with Microsoft AD at the forest and domain levels, and apply the principles at various levels for of the AD tree, including containers, and leaf objects.Install, maintain, configure and optimize VMware virtual servers on ESXi v5.5 hosts. Apply applicable security measures to properly safeguard government systems operating Microsoft OS and ESXi hosts.Configure Dynamic Host Control Protocol (DHCP), Dynamic and Integrated Domain Name Service (DNS), and Active Directory (AD) principles and upgrade EXSi host to VMware 6.0. Configure and maintain DNS and BIND domain name services on both UNIX and Microsoft platforms while also providing DNS records maintenance. Ensured BIND was forwarding queries to the appropriate caching servers. Apply and troubleshoot Group Policies Objects (GPO) in an AD environment to ensure policies are applied properly to the correct organizational units (OU).

Responsible for providing support and assistance in initial installation of systems, setup and maintenance of user accounts, e-mail, and data recovery. Responsible for Maintaining, updating and administering physical servers, VMware servers, Active Directory, GPO’s. Configure and perform system back-ups, software updates and antivirus client management on all virtual and physical servers. Lead team in resolution of hardware, software and system issues. Troubleshooting Microsoft OS, Outlook and software issues on Windows XP laptops in addition to troubleshooting VMware ESXi and MS Server 2003/2008 servers. Use VMware vCenter server to administer, monitor status and operation of all virtual servers. Responsible for updating/patching workstations and servers operating systems using GFI Lingered and SysInternal tools. Creating logon and email accounts, computer and printer objects using Active Directory and Exchange Server, managing network services. Assist the Network Admins with troubleshooting network/telephony connectivity problems and port security. Manage various servers including DHCP, Symantec Backup Exec 12.5, WSUS, vCenter, Print/File server Responsible for Remedy ticket resolution including creating distribution lists, editing group policy objects, etc. Perform daily maintenance of Active Directory Users and Computers objects Drafted initial site disaster recovery plan. Site alternate Inforation Assurance (IA) security officer performing Retina scans, submitting weekly reports to IA manager and advise on security issues.

Performed installation and configuration of virtual machines of MS Server 2003 R2, Exchange 2007, MS SQL and SharePoint enterprise servers in a VMWare virtual environment. Responsible for maintaining, updating and administering VMware servers, Domain Controllers, SharePoint, Active Directory, GPOs, Exchange 2007, and SAN servers. Configured and performed system back-ups, maintenance, software updates and antivirus client management on all virtual and physical servers. Integrated the connectivity of the ABCS in the Command Posts with the higher headquarters, adjacent units and subordinate units. Troubleshot Microsoft OS, Outlook and software issues on Windows XP laptops in addition to troubleshooting VMware ESX, Microsoft Server 2003 and Exchange 2007 servers. Used VMware Infrastructure Client software to administer, monitor status and operation of all virtual servers. Responsible for installing updates and patches to workstations and servers operating systems. Created logon and email accounts, computer and printer objects using Active Directory and Exchange Server, managed network services. Assisted the Network Administrators with troubleshooting network connectivity issues.

Us

Provided primary support for the military and interfaced with site Information Management Officers (IMO) to ensure all systems administration resources were utilized in the most efficient manner. Assisted the Help Desk and IMO's with the daily functions of computer, network and software management for the site and end users. Responsible for configuring and managing MS Server 2003, MS Exchange 2003 server, Symantec Backup, Print and File servers via remote administration on unclassified and classified networks. Used VMware Infrastructure Client software to monitor status and operation of all virtual servers. Troubleshot Microsoft OS and Exchange issues on Windows XP workstations along with troubleshooting Microsoft Server 2003 and Exchange Server 2003. Troubleshot and installed all other site authorized software for users. Created logon and email accounts, computer and printer objects using Active directory and Exchange Server, managed network services with Server Manager, Print Queue Management. Managed a small continuous improvement focused team. Tracked and documented work performed, to allow accurate reporting of all system administration activities. Completed all assigned tasks and assignments as requested by Supervisors and Management. Established the Basrah Helpdesk and develop processes, policies and procedures. Trained and managed newly assigned Helpdesk and ADPE personnel on providing great customer service, remedy ticketing system, Microsoft Active Directory, remote installation and configuration of software.

Irvine, California, Us

Analyzed and quantified aircraft performance data for each airframe type using data analysis tools, queries using MySQL and Oracle databases. Coordinated and met with Panasonic Field Engineers, Maintenance Service, and Operational Control Center to schedule the recommended actions and to identify additional troubleshooting and/or follow up actions. Categorized and quantified aircraft log book write ups for all fleets. This data is used to create monthly reports as well as tracking any specific trends that are identified with the fleets on a weekly basis. Interpret reports and collated them daily into a report that highlights and prioritizes the proactive maintenance actions which will have the greatest effect on passenger satisfaction and determine how and what should be delivered in this report. Interfaced with Field Engineers and Software Engineers to validate and improve the data analysis tools available and developed new tools. Analyzed and responded to any reports generated by the major airlines on their system performance, reliability and worked engineering to develop an action plan to resolve any issues.

Marietta, Ga, Us

Assisted Field Service Manager and participated in project-based activities - coordinating tasks to achieve project objectives. Created work break down structures using MS Project. Developed Access database and used Excel to track wireless laptop configurations and software assets. Managed and worked with multiple vendors to coordinate network data, voice, wireless and video connectivity installation and repairs. Responsible for customer support satisfaction in an Enterprise-wide network of over 140K users, workstations, servers and web site access. Responsible for installing, configuring and managing servers on Windows 2000, Novell 6.5, GroupWise, Citrix, Blackberry and Remedy ARS 5.0 operating systems. Advanced troubleshooting of server operating systems, network connectivity, standard applications, and proprietary applications. Remote administration of servers, workstations and routers/switches. Receive, log, monitor, and process trouble tickets in Remedy Help Desk application software. Managed and monitored status of network; Metro-E and Frame Relay circuits, Cisco routers/ switches and servers using Solarwinds and other various applications. Managed the enterprise wide web content filtering servers to include updating, patching and administration.

Master’S Degree, Master Of Science, Cybersecurity And Information Assurance

Bachelor'S Degree, Professional Aeronautics And Science