People manager with cross-functional expertise in business and financial analysis, operations, sales, support, management and new business development. More than 20 years of experience within the Financial Services Industry and IT business, combining strong management skills with business knowledge to positively contribute to organizations. Proven history of improving operations and service organization and their products and increasing profitability. Managing external network (clients, providers and regulators) to support the business. Using my experiences by helping/coaching of start-up companies. Specialties: Wholesale en Retail BankingPensionfund administrationShared Service CenterIT Business (Agile, Robotic)Insourcing, outsourcing and offshoring of business processesChange and Program managementSOXA, SAS-70/ISAE3402, AO/ICOperational Risk ManagementTransition and TransformationSLABusiness Management ConsultantProduct DevelopmentBusiness Continuity Management
Listed skills include Leadership, Collateral Management, Bpo, Banking, and 32 others.