Maritza Vela Email & Phone Number

Houston, Texas, United States

• Develop talking points, briefing materials, PowerPoints, meeting/interview preparation, internal and external stakeholder notes, and other communications for executives; Research, develop, and edit written.
• Contribute and maintain a centralized repository of communications materials; Update daily and weekly reports promptly
• Coordinate and/or participate in internal and external activities/campaigns that promote HCPH and the practice of public health among external stakeholders; Establish and maintain effective, collaborative working.

Houston, Texas Area

• Wrote and disseminated press releases, blog posts, website and newsletter copy for BQR and its clients; Reviewed, edited, and proofed content across all platforms to ensure consistency in brand, messaging, and tone
• Drafted and scheduled social media content for posting on behalf of BQR and its clients; monitored all platforms
• Assisted creative director in crafting client proposals and prepare for presentations
• Tracked employees' timesheets; Generated monthly billing reports for each client; Keeped detailed records of BQR’s clients and subcontractor contact information; Responsible for ordering office supplies and keep track.

Houston, Texas, United States

Houston, Texas, United States

• Write and disseminate press releases, blog posts, website and newsletter copy for BQR’s client, The Houston World Series of Dog Shows
• Create and post social media content for Houston World Series of Dog Shows
• Assist creative director with organizing and attending Houston World Series of Dog Shows

Houston, Texas Area

Austin, Texas

• Managed inbound calls relating to monetary and non-monetary donations to ACS; Shared information on the allocation of ACS funds; Educated callers on ACS’s various programs and services
• Assisted callers with page navigation, password resets, and troubleshooting web browser issues; Provided IT support for event sites
• Assisted team manager with weekly meetings

Pharr, Texas

• Managed inbound calls relating to child support cases
• Maintained knowledge of child support policies and procedures
• Joined the “Fun Committee” which focused on providing incentives for employees who maintained excellent metrics and implemented ways to successfully handle challenging calls

Hidalgo, Texas, United States

• Assisted customers with iOS, macOS, WMM, Apple Watch, and Beats support
• Trained and provided support to new employees
• Assisted team manager with meetings; Emailed team members important topics and support articles discussed during meeting
• Ranked top 5 advisors; Obtained metrics award and apple swag

Houston, Texas Area

• Wrote social media content for Signet and its clients
• Managed social media calendars and scheduled weekly posts using Sprout Social
• Performed website audit on clients’ websites for possible errors and opportunities to improve website content
• Wrote feature story on one of the clients, which was published in a local Houston magazine

Houston, Texas Area

• Educated customers on cellular phones, plans, and accessories; Managed sales and bill payments; Triaged phones and created tickets for technical support and repairs
• Was awarded “Diamond Award” 3 consecutive times for meeting monthly sales quota
• Restocked merchandise when needed; Helped maintain a clean working environment
• Assisted SM and technicians with monthly store inventory; Assisted the ASM with weekly work schedule

Houston, Texas Area

• Assisted show’s chairman with promoting and organizing 3DCAMP Houston event at the University of Houston
• Wrote and disseminated blog posts, posters/flyers, website, and social media content which resulted in a 76% increase in attendance from the previous year
• Helped recruit presenters and speakers for event, resulting in a 28% increase from previous year

Houston, Texas Area

• Provided a professional and upbeat experience for customers; Helped customers gain knowledge about electronics
• Restocked inventory on assigned floor when needed
• Balanced cash register at beginning and end of shift
• Named “Employee of the Month” three consecutive months in a row

Mcallen, Texas Area

• Assisted program director with organizing and promoting the Holiday Shopping Card fundraiser
• Recruited local vendors to participate in fundraiser; Maintained record of participating vendors
• Succeeded in recruiting over 30 local vendors to participate in Holiday Shopping Card

Bachelor Of Arts (B.A.), Public Relations, Advertising, And Applied Communication

Public Relations, Advertising, And Journalism