EDM – Ehlanzeni District Municipality: Business Analyst-Document Requirements elicited for each module and its features-Mapping processes L4 and L5 using ARIS.-Facilitating Training Sessions for End users as support to Change Management-Validating Requirements to facilitate customisations and alignment to Stakeholder needs.Rand Water: Process Analyst-Collaborate closely with clients and the business to find and analyse core business processes and workflows-Facilitating workshops with SME's-Gathering and documenting functional and non-functional business requirements-Documenting business processes and rules in relation to business needs-Analyse As-Is and To-Be processes to Identifying improvements, key issues, and risks.

Stakeholder engagementBuild a supportive and co-operative teamenvironmentFacilitate scoping and business priority settingfor change initiatives of mediumsize and complexityDevelop and document the detailedknowledge of a business problem that aninitiative has been chartered toConduct Business process managementRecommends/ designs structures andtools for IT systemsCo-ordinate testing efforts with QAManages resources in accordance withproject schedule.Preparation of training manuals for usersParticipate in a variety of projects, groupsand committees.

Business Units Global Scorecard (AS&R):Analyse SORD/ extracted source system dataBuild SQL queries to extract data and create Tableau data sets Perform metric calculations on Tableau based on the Time Model trimmed to existing KPIsCreate and publish visualizations on modeled data sets based on organisations color palette.

• Maintain the integrity of data projects requiring data harvest ensuring timely, relevant, accurate and consistent information use• Provides oversight and assists in improving the quality of data and information as appropriate including audit of data collections process• Generate data queries based on validation checks or errors and omissions identified during data entry, improving inconsistencies and inefficiencies in processes, recommending solutions• Interpret data, analyze results using statistical techniques and provide ongoing reports• Acquire data from primary or secondary data sources • Identify, analyze, and interpret trends or patterns in complex data sets• Filter and "clean" data