Marcela Velasquez Email & Phone Number

Boynton Beach, Fl, Us

Boynton Beach, Fl, Us

United States

Helping Companies to Start up in the US. Provide Corporate services to new developmentsPlan, organize and manage business projects for clientsBased on client’s requirement, work on projects related to recruiting, payroll, production, promotional campaigns etc.Provide alternatives for corporate structure based on client’s needs. Perform initial assessments for each client before the project beginsPerform research using shadowing, interviews, surveys, reading reports etc.Constantly recommend solutions for process improvementBuild compensation model and create payroll structure.Develop detailed business plans Determine the project's KPIsTrack KPIs and prepare reports

Florida, United States

Planning, designing and Installing of Kitchens, bathroom vanities, Entertainment centers, pantries, closets and more. On time - In Budget.

Miami, Florida, United States

Miami/Fort Lauderdale Area

Responsible for guiding financial decisions by establishing, monitoring, and enforcing policies and procedures.Protects assets by establishing, monitoring, and enforcing internal controls.Prepares forecast by establishing schedules; collecting, analyzing, and consolidating financial data; recommending plans.Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs.Manage Employee compensation by processing payroll, expense reports, etc.Implement administrative procedures and policies; monitoring projects and improving processes according to service life cycle.Treasury Administration, Cash flow forecast, Accounts Payable and Vendor Administration.

Miami Fl

Provide office services by implementing administrative procedures and policies; monitoring administrative projects; maintaining process improvement program.Guides employee actions by researching, developing, writing, and updating administrative policies, procedures, methods, and guidelines; communicating developments to management.Review, track and prepare budgets; maintain records and databases.Coordinate space and office organization; purchase and manage supplies and equipment.Maintains continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.Develop marketing and sales strategies to improve the revenue.Manage the accouning department by assuring book entries are correct and in line with the organization mission.

Colombia

Responsible of Manage the service desk team and evaluate performanceEnsure customer service is timely and accurate on a daily basisRecruit, train and support help desk representatives and technicians in most recent methodologies such as ITIL, Cobit, Scrum.Set specific customer service standards Contribute to improving customer support by actively responding to queries and handling complaintsEstablish best practices through the entire service life cycle.Follow up with customers to identify areas of improvementDevelop daily, weekly and monthly reports and KPIs on service desk team’s productivityProvide customer feedback to the appropriate internal teams, like product developers

Colombia