Marcela Velasquez Email and Phone Number
Experienced professional with robust organizational and communication skills, specializing in technology, finance, marketing, construction and healthcare industries. Proven track record in service desk management, process improvement, operations, and project management. Thrives in fast-paced environments, excelling at multitasking critical functions and overseeing multiple projects simultaneously.
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Company OwnerGive Cabinets DesignBoynton Beach, Fl, Us
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ConsultantGive Services Llc Dec 2019 - PresentUnited StatesHelping Companies to Start up in the US. Provide Corporate services to new developmentsPlan, organize and manage business projects for clientsBased on client’s requirement, work on projects related to recruiting, payroll, production, promotional campaigns etc.Provide alternatives for corporate structure based on client’s needs. Perform initial assessments for each client before the project beginsPerform research using shadowing, interviews, surveys, reading reports etc.Constantly recommend solutions for process improvementBuild compensation model and create payroll structure.Develop detailed business plans Determine the project's KPIsTrack KPIs and prepare reports -
Company OwnerGive Cabinets Jun 2019 - PresentFlorida, United StatesPlanning, designing and Installing of Kitchens, bathroom vanities, Entertainment centers, pantries, closets and more. On time - In Budget.
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Operations ManagerKappital Oct 2022 - Jan 2024Miami, Florida, United States -
Business Operations ManagerGentem Capital Llc Oct 2014 - Dec 2019Miami/Fort Lauderdale AreaResponsible for guiding financial decisions by establishing, monitoring, and enforcing policies and procedures.Protects assets by establishing, monitoring, and enforcing internal controls.Prepares forecast by establishing schedules; collecting, analyzing, and consolidating financial data; recommending plans.Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs.Manage Employee compensation by processing payroll, expense reports, etc.Implement administrative procedures and policies; monitoring projects and improving processes according to service life cycle.Treasury Administration, Cash flow forecast, Accounts Payable and Vendor Administration.
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Administrative CoordinatorSouth Miami Family Dental Nov 2013 - Oct 2014Miami FlProvide office services by implementing administrative procedures and policies; monitoring administrative projects; maintaining process improvement program.Guides employee actions by researching, developing, writing, and updating administrative policies, procedures, methods, and guidelines; communicating developments to management.Review, track and prepare budgets; maintain records and databases.Coordinate space and office organization; purchase and manage supplies and equipment.Maintains continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.Develop marketing and sales strategies to improve the revenue.Manage the accouning department by assuring book entries are correct and in line with the organization mission.
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Service Desk ManagerCarvajal Tecnología Y Servicios 2009 - 2013ColombiaResponsible of Manage the service desk team and evaluate performanceEnsure customer service is timely and accurate on a daily basisRecruit, train and support help desk representatives and technicians in most recent methodologies such as ITIL, Cobit, Scrum.Set specific customer service standards Contribute to improving customer support by actively responding to queries and handling complaintsEstablish best practices through the entire service life cycle.Follow up with customers to identify areas of improvementDevelop daily, weekly and monthly reports and KPIs on service desk team’s productivityProvide customer feedback to the appropriate internal teams, like product developers -
Information Security ConsultantNewnet Sa 2008 - 2009Colombia
Marcela Velasquez Education Details
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Engineering
Frequently Asked Questions about Marcela Velasquez
What company does Marcela Velasquez work for?
Marcela Velasquez works for Give Cabinets Design
What is Marcela Velasquez's role at the current company?
Marcela Velasquez's current role is Company Owner.
What schools did Marcela Velasquez attend?
Marcela Velasquez attended Universidad Icesi.
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5 +195423XXXXX
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Marcela Velasquez
Lehi, Ut1array.com -
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