Maria Victoria Almeida Email & Phone Number

Houston, Tx, Us

Houston, Texas, United States

Houston, Texas, United States

Houston, Texas, United States

- Greeted patients professionally upon arrival and checked them in.- Provided patients with intake and new patient forms as well as copies of the office policies and consents, in order to obtain required information and signed agreements.- Ensured compliance with all Health care regulations, including HIPAA.- Answered phone quickly, attended to clients needs.- Comforted patients by anticipating anxieties and effectively answering questions about services and products.- Optimized providers schedules and patient satisfaction with efficient scheduling.- Notified providers of patients arrivals.- Explained patient about pre and post procedure instructions on the phone and in person.- Ensured availability of treatment information by retrieving and updating patient records.- Assisted providers by taking before and after procedure pictures.- Preformed data entry in Patient Now system as well as in physical charts.- Collected patient charges and processed accordingly in the data base.- Called clients to confirm upcoming appointments and rescheduled if needed.- Maintained office inventory and equipment by anticipating supply needs.- Audited clients files to keep all consents and demographics updated.- Created digital and physical charts with accurate information.- Organized physical charts and converted them in digital charts conserving valuable information.- Communicated with Laboratories to coordinate specimen pick-up.- Sold products and services to patients based on providers recommendations and patients record.- Maintained office and exam rooms cleaned and stocked at all times.- Created marketing material and curated information for social media.

Katy, Texas, United States

- Answered phone and attended to clients need.- Greeted clients with excitement, signed them in and obtained basic information.- Planned and organized weekly office agenda.- Created a weekly report to track appointments based on lead's status.- Audited client's files to keep all agreements and documents updated.- Maintained hard copies of every document executed.- Called clients to confirm upcoming appointments and rescheduled if needed. - Documented and uploaded documents in Zoho Data Base. - Designed marketing material. - Created a confidentiality agreement.- Created a translating service disclosure agreement. - Translated Real State presentation and documents into Spanish.- Listed monthly supply needs and maintained office stockpile and cleanliness.- Organized Investor's and Staff monthly and yearly events. - Managed Accounts Payable.- Managed Accounts Receivable. - Generated data entry of revenue and expenses transactions. - Developed template to track funds distribution.- Provided monthly report of all financial transactions.- Maintained communications with Investors, Stakeholders and clients, as well as provided updates on each accounts. - Leaded a weekly meeting to discuss strategies on Delinquency Management. - Improved processes and procedures.- Created payment plans and payment agreements.- Managed Delinquency and Foreclosure process with Attorneys.- Managed legal and risk compliance.

Houston, Texas, United States

- Greeted patients upon arrival. signed them in and obtained insurance information.- Provided patients with intake and new patient forms as well as copies of the office policies, and legally required documents.- Processed and documented payments from patients for co-pays and uninsured visits.- Scheduled appointments for new and recurring patients based on Physician availability.- Organized and maintained updated patient medical records in EHR. - Ensured compliance with all Health care regulations, including HIPAA. - Answered multi-line phones and either directed the caller to the appropriate party or handled the caller's need.- Called patients to confirm upcoming appointments.- Maintained an incoming calls report in s daily basis- Submitted requests for Medical Treatments and maintained communications with Nurse Case Managers, Adjusters and Medical Staff. - Helped Medical Assistants by preparing injections, EKG and prescriptions when needed. - Delivered compassionate support, attention, and assistance to patient and families. - Assisted Therapist in guiding patients with home exercise programs and use of equipment. - Observed patients before, during and after therapy noting the patient's status and reporting it to a physical therapist. - Helped patients using a variety of techniques such as massage and stretching depending on the treatment directed by the therapist.

Psychology, Clinical Psychology, Deferred

High School Diploma