Victoria C. Email and Phone Number
Victoria C. personal email
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With a focus on program management and technical reviews, my role as Customer Service Team Manager at Airbus has been pivotal in developing manuals to support our cutting-edge aircraft. My team's expertise in configuration management ensures that every detail in our handbook aligns with our products. The skillful handling of SAP tools has further enabled us to streamline processes and enhance collaboration across departments.At the heart of my professional journey lies the commitment to nurturing a high-performance culture where empowerment and active listening are paramount. By fostering an environment that prioritizes customer commitment and trust, we have strengthened the bonds between customers, teams, and stakeholders. This approach has not only cultivated a resilient and motivated workforce but also solidified the team spirit to get stronger together.
Airbus
View- Website:
- airbusgroup.com
- Employees:
- 51289
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Customer Service Team ManagerAirbus Sep 2023 - PresentHamburg, GermanyI am responsible for leading and managing a technical publications department, ensuring high standards of quality, accuracy, and compliance across Part number documentation. I oversee the creation, maintenance, and distribution of essential technical manuals and the translation of engineering documentation into support material for Aircraft maintenance.I collaborate with engineering, product management, and customer support teams to ensure all technical documents meet customer needs and industry regulations, including EASA and FAA compliance.
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Head Of Engineering Cs Rfe - GermanyAirbus Feb 2020 - Sep 2023Hamburg, GermanyLeading a team of dedicated engineers working on 24/7 support to provide 2nd and 3rd level support to our customers all over the world.During this time, I learned about leadership under difficult circumstances, I studied Non-Violent Communication. I learned stress management techniques with the team together. We had the opportunity to set team values and a vision to create the future we wanted in the team
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Business Unit ManagerAirbus Oct 2018 - Feb 2020Hamburg, GermanyAn interesting support role with an interface with HR and finance. I was responsible to manage the budget, monitoring expenses according to forecast and report on performance, resources and costs of around 100 people in 4 countries including the USA and India.
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Daily RepairAirbus Group Oct 2014 - Jan 2019Hamburg Area, GermanyI was signatory for repairs and unscheduled maintenance issues, holding the Delegation is a high level responsibility and requires also the ability to acknowledge your limitations even under pressure. Working on unscheduled maintenance has given me the opportunity to learn to work under pressure, to keep my priorities on focus and aim to reach my objectives before the deadline.
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Phd StudentFaculdade De Engenharia Da Universidade Do Porto 2008 - 2013
Victoria C. Skills
Victoria C. Education Details
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Mestra Intregado
Frequently Asked Questions about Victoria C.
What company does Victoria C. work for?
Victoria C. works for Airbus
What is Victoria C.'s role at the current company?
Victoria C.'s current role is Leading Customer Service Team Manager at Airbus specializing in Configuration Management and Technical Documentation.
What is Victoria C.'s email address?
Victoria C.'s email address is ma****@****ail.com
What schools did Victoria C. attend?
Victoria C. attended Universidade Do Porto, Faculdade De Engenharia Da Universidade Do Porto.
What skills is Victoria C. known for?
Victoria C. has skills like Matlab, Finite Element Analysis, Process Improvement, Python, Numerical Analysis, Latex, Materials Science, Machine Learning, Simulations, Modeling, Abaqus, Simulink.
Who are Victoria C.'s colleagues?
Victoria C.'s colleagues are Didier Castaing, Cyprien Rivière, Ana Rubio Tejedor, Claudia Hope, Guillaume Onate, Jesus Gutierrez, Alvin Seow.
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Victoria C.
Conseillère Principale, Acquisition Des Talents / Senior Talent Acquisition Consultant - Sun LifeMontreal, Qc -
Victoria C.
Washington, Dc -
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