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Victoria C. Email & Phone Number

Leading Customer Service Team Manager at Airbus specializing in Configuration Management and Technical Documentation at Airbus
Location: Greater Hamburg Area, Germany 5 work roles 2 schools
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Current company
Role
Leading Customer Service Team Manager at Airbus specializing in Configuration Management and Technical Documentation
Location
Greater Hamburg Area, Germany
Company size

Who is Victoria C.? Overview

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Victoria C. is listed as Leading Customer Service Team Manager at Airbus specializing in Configuration Management and Technical Documentation at Airbus, a with 51289 employees, based in Greater Hamburg Area, Germany. AeroLeads shows a matched LinkedIn profile for Victoria C..

Victoria C. previously worked as Customer Service Team Manager at Airbus and Head of Engineering CS RFE - Germany at Airbus. Victoria C. studied at Universidade Do Porto.

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Airbus

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Profile bio

About Victoria C.

With a focus on program management and technical reviews, my role as Customer Service Team Manager at Airbus has been pivotal in developing manuals to support our cutting-edge aircraft. My team's expertise in configuration management ensures that every detail in our handbook aligns with our products. The skillful handling of SAP tools has further enabled us to streamline processes and enhance collaboration across departments.At the heart of my professional journey lies the commitment to nurturing a high-performance culture where empowerment and active listening are paramount. By fostering an environment that prioritizes customer commitment and trust, we have strengthened the bonds between customers, teams, and stakeholders. This approach has not only cultivated a resilient and motivated workforce but also solidified the team spirit to get stronger together.

Listed skills include Matlab, Finite Element Analysis, Process Improvement, Python, and 8 others.

Current workplace

Victoria C.'s current company

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Airbus
Airbus
Leading Customer Service Team Manager at Airbus specializing in Configuration Management and Technical Documentation
france
Website
Employees
51289
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5 roles · 19 years

Victoria C. work experience

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Customer Service Team Manager

Current

Hamburg, Germany

I am responsible for leading and managing a technical publications department, ensuring high standards of quality, accuracy, and compliance across Part number documentation. I oversee the creation, maintenance, and distribution of essential technical manuals and the translation of engineering documentation into support material for Aircraft maintenance.I collaborate with engineering, product management, and customer support teams to ensure all technical documents meet customer needs and industry regulations, including EASA and FAA compliance.

Sep 2023 - Present

Head Of Engineering Cs Rfe - Germany

Hamburg, Germany

Leading a team of dedicated engineers working on 24/7 support to provide 2nd and 3rd level support to our customers all over the world.During this time, I learned about leadership under difficult circumstances, I studied Non-Violent Communication. I learned stress management techniques with the team together. We had the opportunity to set team values and a vision to create the future we wanted in the team

Feb 2020 - Sep 2023

Business Unit Manager

Hamburg, Germany

An interesting support role with an interface with HR and finance. I was responsible to manage the budget, monitoring expenses according to forecast and report on performance, resources and costs of around 100 people in 4 countries including the USA and India.

Oct 2018 - Feb 2020

Daily Repair

Hamburg Area, Germany

I was signatory for repairs and unscheduled maintenance issues, holding the Delegation is a high level responsibility and requires also the ability to acknowledge your limitations even under pressure. Working on unscheduled maintenance has given me the opportunity to learn to work under pressure, to keep my priorities on focus and aim to reach my objectives before the deadline.

Oct 2014 - Jan 2019
Team & coworkers

Colleagues at Airbus

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2 education records

Victoria C. education

FAQ

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What company does Victoria C. work for?

Victoria C. works for Airbus.

What is Victoria C.'s role at Airbus?

Victoria C. is listed as Leading Customer Service Team Manager at Airbus specializing in Configuration Management and Technical Documentation at Airbus.

Where is Victoria C. based?

Victoria C. is based in Greater Hamburg Area, Germany while working with Airbus.

What companies has Victoria C. worked for?

Victoria C. has worked for Airbus, Airbus Group, and Faculdade De Engenharia Da Universidade Do Porto.

Who are Victoria C.'s colleagues at Airbus?

Victoria C.'s colleagues at Airbus include Hugues Caubel, Dominique Larroque, Hansen Roberts, Tom Quigley, and 马文利.

How can I contact Victoria C.?

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What schools did Victoria C. attend?

Victoria C. studied at Universidade Do Porto.

What skills is Victoria C. known for?

Victoria C. is listed with skills including Matlab, Finite Element Analysis, Process Improvement, Python, Numerical Analysis, Latex, Materials Science, and Machine Learning.

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