• Picked up time-sensitive, high-value freight from shippers and made on time deliveries.• Managed time appropriately and efficiently to ensure on time pick up, delivery and ensure no delayfreight demands.• Worked with another driver to provide and ensure the above is accurate in one truck.• Specialized in UPS and Amazon freight.• Specialized in UPS Dedicated and Specialized Accounts.

• Preplan and assign all driver's with load assignments for the next working day.• Managed heavy call and email volume in a timely and efficient manner.• Set up and completed load booking details. (Pick up locations, delivery locations, load/order numbers,rate details.)• Communicated with Regional Manager on load assignments, drivers, and local customers.• Assisted in set up service for equipment.• Answer customer emails and calls with load updates, concerns or load change information.• Answer driver's calls for load assignments, proper paperwork and pick up and deliver concerns onweekends and holidays.• Worked remotely from home on weekends and holidays.• Resolved any issues that came up after hours remotely.• Resolved driver's concerns and complaints on a day to day basis.• Handled safety issues from Head of Safety with the drivers, including write ups, verbal warnings,suspensions and terminations.• Managed and approved all time off requests from drivers.• Rescheduled and re-plan load coverage with correlating drivers time off requests.• Managed after hours dispatcher. (Including time off requests, appointments and concerns or issues.)

• Made localized pick ups with specific customers at set appointment times to deliver to Nissan plantsin a 300 mile radius of Jackson.• Shift start time was set by Terminal Manager and reported to dispatch 30 minutes before each day toget load assignments for that day, as well as, perform required inspections of equipment prior to shiftstart

• Picked up time-sensitive, high-value freight from shippers and made on time deliveries.• Managed time appropriately and efficiently to ensure on time pick up, delivery and ensure no delayin freight demands.

• Picked up time-sensitive, high-value freight from shippers and made on time deliveries.• Managed time appropriately and efficiently to ensure on time pick up, delivery and ensure no delayin freight demands.