Mavis Ong Email & Phone Number

Selangor, Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

· Successfully implemented Power Automate automations for two business units, resulting in a remarkable 56% reduction in manual workload (from 142 hours to 80 hours) and delivering approximately 80 hours of monthly time savings.· Proficient in operational process analysis using workflow techniques to identify opportunities for improvement.· Skilled in the deployment of low-code and no-code platforms (MS Power Automate, Power App, and Excel Macros - VBA) for process automation.· Experienced in defining project charters and assessing business benefits using methodologies like Agile.· Collaborated with process owners to conduct data analysis using Power BI.· Successfully implemented a Power App application for capturing daily backlog volume data for corporate services entities, streamlining business processes and reducing manual tabulations in Excel.

Malaysia

· Delivered high-quality, end-to-end automation extracting invoices/DO/PO reducing one frequent and mundane task for Collectors, Customer Service and Medical devices providing business value of saving 7320/hours using SAP iRPA and Power Automate. · Implement and assisted automation processing SAP Reports using Power Automate Desktop delivering ~1200 Reports monthly to be generated by existing RPA implementation optimizing performance by 13%· Maintained, coordinated and built baseline of IT Cyber Security and documentation with respective stakeholders.· RPA point of Contact and Process Mapping with the intention of identifying automation projects and built reporting solutions for Ad-hoc analysis and Agile reporting using PowerBI.

Selangor, Malaysia

Led development and execution of 25 automated end-to-end test cases for aviation clients, achieving 20% increase in post-implementation efficiencyEngineered data migration strategy for oil and gas project using advanced Excel functions, Microsoft Access, and SAP MM configurationDeveloped comprehensive data mapping and conversion rules for master data, transactions, and historical records across multiple business unitsSpearheaded SAP greenfield implementation project to separate company system from parent organization through requirement gathering workshops, process walkthroughs, and warehouse site visits for system integration

Penang, Malaysia

-Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lungo, caffe latte, and cappuccino.-Keeps equipment operating by following operating instructions-Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.

Penang, Malaysia

Supporting IT facilities in terms of Software and Hardware

Penang, Malaysia

Responsible for supporting company IT Infrastructure, supporting class management.

Penang

Customer service

Bachelor Of Science Honours In Computing 3+0 In Collaboration With Coventry University, Uk

Diploma In Communication And Information Technology

Education record