•Meeting clients and Public relations.• Supervised subordinate supervisors.• Vantage point detection in CCTV case study.• Installation and maintenance of CCTV system.• Operate & maintain X-Ray baggage scanner.• Override Control System.• Responsible for CCTV recording and camera issues.• Wireless Sets/ Base Station.• Panic Button Alarm System.• To supervise the subordinate staff deputed to repair/maintenance and troubleshooting of above-saidequipment.

•To provide first-line helpdesk support to clients, assisting them with hardwareand software problems via phone and email.•Visit client sites to assist other technical staff.•Assist with the purchase of client equipment.•To support users remotely.•To maintain a high degree of customer service for all support queries and adhere to all service management principles.•To take ownership of user problems and be proactive when dealing with user issues.•To log all calls on the call logging system.•Respond to inquiries from clients and help them resolve any hardware or software problems.

• Answer phones and greet visitors• Schedule and coordinate staff and other meetings• Maintain Student and Staff Records• Prepare communications, such as memos, emails, reports, and other correspondence• Write and edit documents from letters to report and instructional documents• Create and maintain a filing system, both electronic and physical.

• IT Support Engineer (IT Server Room/Data Center)• Responsible for the installation, administration, and troubleshooting of the operating system.• Responding to client IT support requests.• Meeting with clients to diagnose software, hardware, or networking issues.• Troubleshoot local printer problems.• Repairing hardware malfunctions, software, and networking issues.• Advising staff on appropriate procedures for directing their IT-related queries and recommendations.

• Monitoring the network how to troubleshoot if any problem occurs.• Installing and configuring routers, modems, and other similar devices• Perform maintenance that all system servers are operating.• Responsible for all web filtering software.• Ability to implement, administrator, and troubleshoot network infrastructure devices. Including wireless access points, firewall routers, and switches.• Troubleshoot Internet and Internet Connectivity Problems.