Mohammad Awais Zaheer Email & Phone Number

Australia

Melbourne, Victoria, Australia

Project manager focused on driving successful outcomes through effective project management, process development, and improvement initiatives. Committed to streamlining operations and ensuring compliance with ISO standards, I bring a meticulous approach to optimizing workflows and enhancing organizational efficiency.Key Responsibilites:🔹 Project Management: Overseeing and delivering projects on time and within budget. Skilled in project planning, resource allocation, risk management, and stakeholder communication to achieve project objectives.🔹 Process Development: Expertise in designing and implementing robust processes that align with business goals and enhance operational effectiveness. Proficient in mapping out workflows, identifying bottlenecks, and implementing scalable solutions.🔹 Process Improvement: Adept at analyzing existing processes, identifying areas for enhancement, and implementing process improvement strategies. Utilize Lean Six Sigma methodologies to eliminate waste, streamline operations, and drive continuous improvement.🔹 Operations Optimization: Proactive in identifying operational inefficiencies and developing strategies to optimize resources, reduce costs, and improve productivity. Continuously strive for operational excellence by implementing best practices and fostering a culture of continuous improvement.🔹 Customer Care: Using customer care as one of the guiding principles to develop, implement, and improve processes which enable timely delivery of quality services to customers, ensuring customer satisfaction.🔹 ISO Standard Compliance: Developing and implementing quality management systems to ensure compliance, improve organizational performance, and meet customer expectations.

Melbourne, Victoria, Australia

Results-oriented and customer-focused retail store branch manager with a passion for the furniture industry. Demonstrated expertise in leading high-performing teams, achieving sales growth, and delivering exceptional customer experiences. Proven ability to optimize operations, manage inventory, and drive profitability within the retail sector.Key Skills:🔹 Team Leadership: Successfully manage and motivate teams to achieve sales targets, deliver excellent customer service, and maintain a positive work environment. Lead by example, foster collaboration, and provide coaching and development opportunities to maximize team performance.🔹 Sales Growth: Consistently drive revenue growth by developing and executing effective sales strategies, leveraging market insights, and identifying opportunities for expansion. Proven ability to build strong customer relationships, drive repeat business, and exceed sales goals.🔹 Customer Satisfaction: Committed to providing an exceptional customer experience by understanding customer needs, offering personalized solutions, and ensuring high-quality service at all touchpoints. Skilled in handling customer inquiries, resolving issues, and maintaining long-term customer loyalty.🔹 Operations Management: Expertly manage all aspects of store operations, including inventory management, visual merchandising, and compliance with company policies and procedures. Implement efficient processes to optimize productivity, reduce costs, and improve overall store performance.

Melbourne, Victoria, Australia

Key Skills:🔹 Product Knowledge: Extensive knowledge of furniture styles, materials, and features. Capable of articulating product details, benefits, and value propositions to assist customers in making informed purchasing decisions.🔹 Sales Expertise: Proven track record of meeting and exceeding sales targets. Skilled in building rapport, identifying customer needs, and recommending appropriate furniture solutions. Proficient in upselling, cross-selling, and closing sales to drive revenue growth.🔹 Customer Satisfaction: Committed to delivering outstanding customer service. Actively listen to customer requirements, provide personalized recommendations, and address any concerns or inquiries promptly and courteously. Strive to ensure customer satisfaction and build long-term relationships.🔹 Visual Merchandising: Assist in creating visually appealing displays and maintaining a well-organized and inviting sales floor. Participate in inventory management, restocking, and ensuring product availability to enhance the overall shopping experience.

Melbourne, Victoria, Australia

Master Of Advanced Engineering, Electrical, Electronics And Communications Engineering

Bachelor Of Engineering (B.E.), Electrical Engineering