Melissa Williams Email & Phone Number

Develop targeted content for digital social media advertising that promotes company products and services. Schedule posts and stories on social media accounts and reply to comments and messages. Curate and create engaging content for Facebook and Instagram. Create, schedule, and execute messages and content for the company text club. Assist with various administrative tasks, such as new hire paperwork and payroll processing.

•Provide technical advice regarding color to quality control, R&D, production, design, upper management, and marketing staff globally.•Maintain, upkeep, update & ensure accurate calibration of color computer systems, software, servers, and instruments.•Evaluate, identify, and select raw materials from suppliers.•Check products for suitability and testing for performance under various conditions using verified and repeatable testing methods.•Control production, quality control, digital color standards for quality assurance.•Expertise in color measuring equipment to ensure color reliability globally and inter instrument agreement.•Build, evaluate, and analyze color matching databases.•Keep up to date with trends and innovations within the industry in regards to instrument, software, and pigment technology.•Train internal & externally in principles of color theory, measurement, and communication.•Evaluate and update SOP/ISO procedures for color measurement.

• Coordinated and collaborated the set up, implementation, calibration, and maintenance of all QC devices for laboratory.• Perform all QC testing necessary.• Coordinate and perform experiments/tests to qualify or analyze new raw materials, new product development, or troubleshooting defective product.• Color QC all production batches, make adjustments, and provide scale up solutions to any failures.• Create and lead in the design & development of all new customer color requests and/or design concepts.• Organized, improved, and maintain detailed files/records of color formulas, all adjustments, and developments.• Manage all formulations and mixing instructions entered into company software.• Create and manage TDS for all new developments and manage SDS logs.• Communicate with customers and associates at manufacturing facilities oversees on new developments.• Manage all laboratory day to day operations, work orders, supplies, inventory, and equipment.• Continuously stay educated on current color trends, color forecasting, lab/color instruments, and new pigment and effect technology.

Irvine, Ca

•Rapidly developed company color palette for new photochromic coatings product line thus, enabling timely commercial launch of company’s latest optical photochromic products to global customer base.•Assisted R&D chemist team with photochromic coating mixing, testing, and quantification of color results via computerized color instruments and visual inspection.•Performed QC testing on dyes, raw materials, intermediates, and manufactured top coats. Identified root cause of any QC failures and implemented corrective actions to ensure quality, minimize defects, and reduce monetary losses.

Brea, California, United States

•Coordinated Tint Department activities and personally led critical department operations including Custom color matching/mixing lacquers and stains, shipping, receiving, ordering, spray booth and HVLP operation, generation and maintenance of color files.•Actively addressed all hazardous waste collected and coordinated the disposal of all waste on a continuing basis, thus making company compliant with current state hazardous waste regulations and avoiding violations. •Controlled and monitored all aspects of inventory and ordering to ensure all needed products were never out of stock for customers, even as sales trends changed over time. Effectively maintained all department equipment and supplies to prevent costly repairs, and always aimed for zero waste of company assets. •Led by example within the company, gained trust of company management, and trained new Tint Department employees on site for other branches. •Built trust with outside sales reps and customers that orders and colors would always be accurate with quick turnaround times, thus generating an excellent repeat customer base.•Trained customers in regional products available to them, services offered by the company, and application techniques via spray and wipe applications.

Temecula, Ca

•Oversaw day to day operations in retail business including Customer service, inventory, receiving, merchandising, hazardous waste disposal, blinds, wallpaper, custom color match paints/stains/lacquers, employee training, daily books, human resource functions, and scheduling. • Built trust with contract customer base by personally delivering on custom color matches with quick turnaround times, helping customers choose and coordinate paint colors, blinds, and wallpaper, solving finishing problems, and recommending solutions to complete their projects.•Led the team on store remodel to focus on driving sales and make appearance of store more attractive to retail shoppers. •Trained new employees in all aspects of store operations including Point of Sale, cash handling, customer service, order generation, merchandising, inventory, use of department equipment (Auto and manual tint dispensers, spectrophotometers, mixers, shakers, safety Equipment), concepts and methods regarding color theory, formula generation, and custom color matching.

Tualatin, Or

Temecula, Ca

Temecula, Ca