Megan Richardson Email & Phone Number

Greater St. Louis Area

• Assist customers with understanding product functionality.• Act as a Subject Matter Expert for various platforms used by sales, sales operations, traffic teams, business operations and advanced operations.• Use iSupport ticketing system to resolve over 4,800 cases/year for over 2,800 users with technical issues related to internal software applications including Salesforce and ShowSeeker Pilot, Innovar’s InnCreative creative platform, Spectrum Reach’s internal reporting and data platforms including Audience Trak, Audience App and Audience Finder.• Works with outside vendors including Operative, Frequence and Innovid via Jira and Slack to ensure key components are delivered to internal support teams and external clients.• Assist learning team in UAT, testing and training preparation for new and existing products• Diagnosis software issues by reviewing software set up and configuration, system settings, data.• Troubleshoot application errors including thoroughly documenting what encountered the error, researching possible causes and reviewing likely contributors.• Create, edit and update Knowledge Base articles to provide information and support to internal users and team members.

Greater St. Louis Area

• Works closely with multiple account executives in understanding the advertising needs of clients and in creating a products/services, including strategic placement of commercials on cable television networks and online, as well as other advance media advertising solutions. • Collects, prepares, interprets and analyzes research data reports (Nielsen) and incorporates into presentations and summary reports. • Develops positive relationships with clients and in the community. • Works with ad agencies, such as Saatchi and Saatchi, Icon International and Zimmerman to create aggressive media buys using CPP and TRPs in Strata View.

Greater St. Louis Area

• Handled all non-revenue generating activities for eight Account Executives and the local Sales Manager so they could focus on revenue activities including converting contracts, revisions, and copy into traffic ready status. Managed multiple deadline priorities. • Anticipated Manager and Account Executive needs as they relate to preparing for sales calls, utilizing MS/Office tools; Adsails and Eclipse Web. • Responsible for managing all non-business development processes and activities with clients, prospects and internal Media Departments. • Assisted Account Team with prospecting new business and developing positive relationships with clients and in the community. • Prepared daily, weekly and monthly reports including new business, spot times, revenue reports or any other reporting needs that arise throughout the year. • Timely and accurately processed Account Executive travel and expense reports. • Worked with the production and creative services teams to ensure client needs and requirements for production of the advertisement were met.

Greater St. Louis Area

• Team Leader for traffic team of 10 including marketing and inventory analyst; acted a role model and go to person for team, ran daily reports, finalized and sent schedule for team. • Trainer for new hires on maintaining strict deadlines to complete all work within work day. • Worked with Account Executives to ensure clearance of all advertisement placements. • Imported orders, copy instructions, revisions, verify and reconcile spots for sales team of eight; acted as back up for all other Traffic Coordinators. • Scheduled all cable networks in multiple zones to generate the most revenue. • Responsible for special projects, including broadcast sweep spots for four network stations and all local political campaign advertisement. Worked in Adsails and Eclipse systems.

Maryland Heights, Mo

• Managed inventory placement and negotiated pre-emptive rates with sales management.• Collaborated with sales management regarding pre-emptions and spot clearance. • Produced daily commercial/program FCC log for air for multiple stations. • Identified inventory avails and oversold areas with sales reps during weekly meetings. • Worked with Sales Representatives to create media packages based on customers budget, audience demographic and available inventory. • Worked with production and promotional departments to coordinate copy and air dates. • Produced sales projections, budgets and revenue reports for senior management. • Audited discrepancies from agencies and /or clients. • Initiated and maintained all software users, programs and any functions of the AS400 BMS/Transact Traffic/Sales Entry Systems and Wide Orbit software. • Facilitated all Sarbanes audit tracking and compliance as well as researched and identified any FCC violations and developed safety checks to eliminate future violations.

Cape Girardeau, Mo

• Data entry of broadcast orders and copy for radio commercials in several markets. • Scheduled of radio commercial logs for 9 stations. Verified spots times for clients • Ran discrepancy, oversell, and various other reports for Account Executives

Cape Girardeau, Mo

• Designed newspaper advertisements and special projects as needed, including Big Nickel Classified Publication, Tip-Off Monthly Entertainment Magazine and Scott Co. Signal. • Managed graphic design projects from conceptualization through completion. • Worked with clients, sales team and management to determine vision and design of projects while working to meet time and budget requirements. • Utilized four-color pre-press technology to ensure quality production of ads.

Bachelor Of Science, Communications

Activities and Societies: Public Relations Student Society Association The Capaha Arrow Peer Assistant Leaders

Education record