Miguel Wuotto Email & Phone Number

Mexico City, Cdmx, Mx

Área Metropolitana De Ciudad De México

In my current role, I blend technical expertise with strategic management to lead critical projects and foster innovation in technology services. My key contributions include:》Technical Expertise and Regulatory Compliance: Crucial in achieving PSC certification from the SE and serving as the technical lead in the authorization process with the CNBV, ensuring our company's compliance with critical regulations to operate as a cloud provider for the banking sector.》Leadership in… Show more In my current role, I blend technical expertise with strategic management to lead critical projects and foster innovation in technology services. My key contributions include:》Technical Expertise and Regulatory Compliance: Crucial in achieving PSC certification from the SE and serving as the technical lead in the authorization process with the CNBV, ensuring our company's compliance with critical regulations to operate as a cloud provider for the banking sector.》Leadership in Product Development and Support: I direct the development of new features and the integration of services, optimizing customer experience and facilitating cooperation between product and sales teams.》Documentation Management and Customer Support: I produce compliance documentation and lead support initiatives, improving customer satisfaction and ensuring conformity with government requirements.》Data Analysis for Strategy: I apply data analysis to decision-making, driving continuous improvements and the adoption of innovations. Show less

I focused on working on the last mile with clients who sought integration of their various systems with the chatbot. My activities included:》Providing technical consulting for API integrations with various systems.》Documenting and testing client systems.》Research and Development (R&D) for new service integrations with the chatbot core.》Defining technical scopes with the sales team for the Statements of Work (SOW) for new clients.

Ciudad De México, México

I focused on improving the end-customer experience by:》Enhanced customer experience by minimizing discount voucher-related inquiries. 》Implemented an efficient ticket management system via Jira Service Management. 》Developed a secure supplier portal for sales activities using no-code solutions.

Ciudad De México, México

Taught applied engineering and robotics projects with a focus on project management in Industry 4.0.

Área Metropolitana De Ciudad De México

Leader of the Agile Methodologies and DevOps area, with a focus on new projects related to digital identity and digital signatures.

Evaluated, developed, and executed Internet of Things (IoT) solutions on Azure cloud using the SCRUM methodology.

Provided advice to entrepreneurs who were seeking to create a product/service, helping them select/test/develop the best technology posible.

Veracruz Y Alrededores, México

My main duties included:》Executing the accelerated incubation program, ThinkCamp, across its 3 locations》Training 283 undergraduate professors in 6 states of Mexico in innovation, creativity, and design thinking 》Leading innovation consulting projects for the incubator.

México

Leader of IoT solution development, which comprised hardware, cloud, and communication components.

México

My main responsibilities were to transform customer needs and requirements into proof of concept, which were used to validate potential markets and technological feasibility in the Industry 4.0.

Ciudad De México Y Alrededores, México

Supervising and executing training sessions for third-party B2B storage, server, and networking solutions in Mexico, the Caribbean, and Latin America.

Ingeniero Mecatrónico., Ingeniería Mecatrónica

Trepcamp Entreprenurial Simulator

Programa de emprendimiento para la identificación, desarrollo y fortalecimiento de las competencias, actitudes y habilidades necesarias.

Diploma Of Education, Data Science And Machine Learning Applied To Financial Markets