Max Abrahão Costa E Silva

Max Abrahão Costa E Silva Email and Phone Number

Coordenador de Projetos de RH | Employee Experience @ Claro Brasil
State of São Paulo, Brazil
Max Abrahão Costa E Silva's Location
São Paulo, São Paulo, Brazil, Brazil
About Max Abrahão Costa E Silva

Consolidated experience in project management, over +20 years of experience leading end-to-end demands to drive digital transformation, increase sales and employee journey, working with process mapping and review, product management, IT projects, and change management, impacting +10K people.Worked in building project scope, monitoring sprints, leading squads to ensure deliveries within quality and deadlines, building + mapping processes, listing risks, opportunities, and attention points, and analyzing/proposing new technologies, with simultaneous management of ~60 projects.Current Coordinator of HR Projects at Claro Brasil, he leads the project for revision/improvement of the employee journey and employer experience of the company, outlining, through analysis and partnerships with business partners (BPs) of the company, actions for revision of the onboarding process, communication, structuring/application of quality surveys, among other fronts.He adds to his profile a 12-year experience at Accenture, a multinational company in the business consulting segment, acting as an IT Consultant, business/digital, and engineering projects.With fluent English and Portuguese as his native language, he has strong negotiation and high-performance team building skills and teamwork.Graduated in Computer Science, has specializations in Behavioral Economics by ESPM, and certifications in Project Management (PMI-ACP and PMP).Core Skills:+ Project management;+ Project Planning+ IT projects+ Budget management+ Processes & continuous improvement+ Change management+ Squad leadership;

Max Abrahão Costa E Silva's Current Company Details
Claro Brasil

Claro Brasil

View
Coordenador de Projetos de RH | Employee Experience
State of São Paulo, Brazil
Website:
claro.com.br
Employees:
39923
Max Abrahão Costa E Silva Work Experience Details
  • Claro Brasil
    Coordenador De Projetos De Rh | Employee Experience
    Claro Brasil
    State Of São Paulo, Brazil
  • Claro Brasil
    Hr Projects Coordinator | Employee Experience
    Claro Brasil Apr 2021 - Present
    São Paulo, Brazil
    Leader of the HR project focused on the employee journey / employer experience of the company, conducting analysis and proposals for revision of the entire hiring process, training, company communication, among other fronts, and leader of the project for implementation of home office, with pilot in +8K people.Key activities:+ Analysis of the employee's journey within the company (upon entry/after entry);+ Interface with the business partners (BPs) team, diagnosing opportunities;+ Elaboration of quality surveys, analyzing results/trends/situations;+ Management of the pilot project with 8K people to implement the home office policy;+ Elaboration of the company's heat map and its opportunities;+ Proposals of action plan for the entire chain of leaders;+ Presentations of the results to all Stakeholders;
  • Claro Brasil
    Business Projects Coordinator
    Claro Brasil Dec 2018 - Apr 2021
    São Paulo, São Paulo, Brazil
    Integral leader of the Methodologies & Processes Center | Agile Methodologies, was responsible for analyzing all the company's projects, recommending the best methodologies and recommending the ideal structure to conduct each one of them, analyzing ~60 projects, among IT, business, engineering, BI projects, among others.Key activities:+ Analysis of the company's projects, recommending methodologies;+ Proposals for structuring projects: people, processes, reports, etc;+ Recommendation of the profiles of the members of each project;+ Supporting each of the projects, acting as a Mentor for each one;+ Interface with all the executives of the company;
  • Claro Brasil
    Project Specialist
    Claro Brasil Jan 2017 - Nov 2018
    São Paulo, São Paulo, Brazil
    • Gestão do projeto de implantação do serviço Claro Música no mercado brasileiro, visando disponibilizar este produto para uma base de 8,8 milhões de clientes.
  • Accenture
    Senior Project Consultant
    Accenture Jan 2012 - Jan 2017
    São Paulo E Região, Brasil
    Project Consultant in the technology area, has acted as PMO in engineering and marketing/products programs and projects, working with clients such as Vivo, Brasil Telecom, Oi, NET, Nextel, Claro, among others.Highlight for his leadership in projects of CRM Integration, implementation of data protection processes, network management, sustainability programs, among others.Key activities:+ Elaboration of briefings and customer needs;+ Project structuring, building delivery schedules;+ Interface with the IT team (Accenture and the client);+ Control of delivery sprints, following up on quality/results;+ Control of budgets/budgets, acting on deviations;+ Team leadership in Brazil and abroad (USA, Argentina, Philippines, etc);
  • Accenture
    Project Consultant
    Accenture Jan 2008 - Dec 2011
    Rio De Janeiro, Rio De Janeiro, Brazil
  • Accenture
    Senior Business Analyst
    Accenture Oct 2004 - Dec 2007
    Brasília, Distrito Federal, Brazil
  • Vivo Technology Inc
    Systems Architect
    Vivo Technology Inc Jul 2003 - Sep 2004
    Brasília E Região, Brasil
    As a member of the Project team, he was responsible for:+ Architecture Definition for Projects in J2EE;+ Business Modeling;+ Requirements gathering for the development of applications;+ Specification of requirements using UML;+ Risk Analysis for Software Project;
  • Fundação Getulio Vargas
    It Consultant
    Fundação Getulio Vargas Jun 2002 - Jun 2003
    Brasília E Região, Brasil
    Responsible for the requirements specification and data migration of the legacy system, developed to support the social programs for transferring resources to the municipalities of the Federal Government's Secretariat of Assistance.
  • Dataprev
    Systems Analyst
    Dataprev May 2001 - May 2002
    Brasília E Região, Brasil

Max Abrahão Costa E Silva Skills

Gerenciamento De Projetos/programas Desenvolvimento De Equipe

Max Abrahão Costa E Silva Education Details

Frequently Asked Questions about Max Abrahão Costa E Silva

What company does Max Abrahão Costa E Silva work for?

Max Abrahão Costa E Silva works for Claro Brasil

What is Max Abrahão Costa E Silva's role at the current company?

Max Abrahão Costa E Silva's current role is Coordenador de Projetos de RH | Employee Experience.

What schools did Max Abrahão Costa E Silva attend?

Max Abrahão Costa E Silva attended Espm Escola Superior De Propaganda E Marketing, Centro Universitário Euro Americano.

What skills is Max Abrahão Costa E Silva known for?

Max Abrahão Costa E Silva has skills like Gerenciamento De Projetos/programas, Desenvolvimento De Equipe.

Who are Max Abrahão Costa E Silva's colleagues?

Max Abrahão Costa E Silva's colleagues are Cristian Medina, Carla Sousa, Jessica Graziela, Ricardo Sousa, Luis Fernando Souza Silva Miguel, Rodrigo Camargo, Benjamim Ribeiro.

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