Max Arnold Email & Phone Number

Dublin, OH, US

• Managed a team of 4 to oversee post-implementation testing of new PaPM production data & allocation methodology. Business units: Pharmaceutical Distribution, Kinray, Brokerage, Parmed, & NLC (~$18B/month in revenue)
• Managed decommissioning process of the legacy profitability SAS tool, collaborating daily with the Finance & Deal Modeling teams to adjust allocation methodology where necessary
• Curated change requests, funneling assignments through a team of employees & contractors to drive systemwide updates, test across development & stage environments, and train leadership on new constructs
• Identified team needs through PaPM business adoption process, testing innovative designs to combat issues
• Spearheaded visibility & adoption of PaPM by emphasizing training programs and invitation of feedback to empower independency of business units

Dublin, OH, US

• Managed profitability operations for Pharmaceutical Modernization project, culminating in complete SAP adoption & implementation of a new order management system encompassing more than 350 employee profiles
• Led formal & informal training courses for internal & external leaders to ensure seamless transfer of data and workflow between legacy and modernized systems
• Cooperated with business resources & IT teams, including MSG Global offshore & implementation consultants
• Reported monthly to key stakeholders, communicating project status, updates, defects, and blockers

Dublin, OH, US

• Administered all maintenance and updates to COPA profitability model within the Medical segment
• Managed the execution of month end closing activities including assessment cycles, top-down distributions, and support for routine manual journal entries posted to COPA
• Led enterprise-level project to centralize & analyze accounts payable spend; reported progress & findings directly to senior leadership
• Managed transfer pricing processes between internal systems and LSPs in LATAM, EMEA, and APAC

Irvine, California, US

• Organized & verified commission statements for accuracy, leveraging sales commission technology to automate receipt of sales orders and corresponding commission distribution
• Manually prepared monthly License, Professional Services, and Overlay commissions earned by approximately 200 employees across 33 sales teams in the US, Canada, and Latin America
• Designed manual & technological workflows to revise sales team orders, ensuring complete translation of updates to commission statements
• Supported transition to Xactly software by tracking system uploads and reporting on updates to confirm accuracy

Dublin, OH, US

• Prepared and submitted quarterly variable compensation averaging $1.5M for the Retail Independent Sales Force of over 300 employees including sales representatives, managers, directors, and vice presidents
• Reduced monthly reporting timeline by more than 40% from 5+ business days to under 3
• Tracked & reported on monthly national sales performance for OTC, Rx, and Source/Generics products
• Investigated and resolved Sales Team disputes regarding account details, assignments, and won revenue

Dublin, OH, US

• Explored customer service issues including shortages & damages to reduce company costs
• Built 1:1 relationships with customers & on-site representatives to reduce Accounts Receivable collection times
• Ensured the accuracy of customer credits and tracked orders placed using on-account credits
• Leveraged “on-account” credit system to perfect the accuracy of customer financial standings
• Partnered with Vendor & Purchasing department to actualize discrepancies across goods received, purchase orders, and invoices