• Aided a global transportation and logistics company with updating their strategy such that the IT systems and business processes used for regular operations could be relied upon without exposing the firm to risk of fraud or misreported financials• Coordinated with a predictive analytics medical device manufacturer on strengthening their IT General Controls, which safeguard the security and reliability of a firmʼs IT systems, thus providing comfort to both existing and potential investors• Advised a health insurance company on IT systems best practices, including proper procedures of implementing changes, appropriate access roles for company employees, and applicable due diligence when outsourcing work to 3rd party organizations

• Executed a variety of technology audits to evaluate the effectiveness and risk associated with the information systems in-use by Crowe clients in the Technology, Media, and Telecommunications field• Determined whether clients’ IT systems are in compliance with the Sarbanes Oxley Act, which established corporate responsibility guidelines including proper financial reporting practices and maintenance of electronic records• Assisted with multiple client engagements simultaneously, communicating daily with clients and team members in order to synthesize rapidly changing information and project guidelines• Showcased the utility of Robotic Process Automation tools in the consulting industry through the production of a video demonstration, which is leveraged by managers in the marketing of additional services to current clients

• Utilized Salesforce and various communication forms to handle the increased number of concerns from restaurant owners resulting from the COVID-19 quarantine shutdowns.• Conducted coworker interviews in order to identify necessary internal tools which could streamline the work of the customer support team and online menu editing team.• Created a presentation for the reference of the head of product design which included both the benefits of the tools identified through coworker interviews as well as rough designs for creating such tools.

• Assisted Operations department with data archiving and organization which helped streamline the process of accessing important files and data sheets.• Analyzed the monthly sales rollups to highlight which products the company struggles most significantly with accurate quantity forecasting using calculations of Absolute Variance and Mean Absolute Percentage Error (MAPE).• Presented results of forecast variance analysis to a group of coworkers and company executives.

• Contacted dormant accounts of buyers who had not purchased goods for an extended period of time.• Connected Sales Representatives with buyers who continued to purchase from the company after the time with the company concluded.• Attended ASD Trade Show in Las Vegas, Nevada with company in order to approach potential new customers.