Max Cagle Email & Phone Number

Cincinnati, Oh, Us

Cincinnati, Ohio, United States

Design and build custom hardware solutions for unique needs Create complex spreadsheets (using MS Excel) with custom equations and reference codesResearch and develop solutions to unique and complex problems Troubleshooting a variety of hardware and software (phones, computers, printers, etc.)Network diagnostics and resolutions Consult with clients about cybersecurity needs and solutions

Supervise and coordinate IT program activities and operations Coordinate and assign necessary information Technology tasksOversee and execute all Information Technology Specialist responsibilities and duties (see below)

Advise IT leadership in the areas of security capabilities, vulnerabilities, current and emerging threats, and the levels of riskAid in the planning, design, and evaluation of information security related projects.Develop and apply information security action plan procedures.Continually evaluate systems security capabilities and identify gaps in those defenses and capabilities then pursue solutions to close those gapsProvide 24/7 Help Desk Support for all 80 locationsOversee, install, and troubleshoot Store Hardware Setup, POS programming, Network Setup, and DiagnosticsProvide technical leadership for the Network Team Oversee all activities associated with the planning and operation of system networks Coordinate assigned activities with various divisions, outside agencies, and the general public Provide highly responsible and complex staff assistance to the Information Technology Manager Represent all companies responsible for Online Ordering, Delivery, POS systems, Networking, in Office ITCreate and present detailed status reports Lead changes in specifications to systems while maintaining compliance requirementsUtilize multiple project methods including sequential/waterfall projects, Agile projects, and hybrid methodsManage and service multiple clientsDemonstrate unparalleled customer serviceCollaborate with and direct a team of technical experts, remote and on site Organize all technical projects from research and planning to implementation