Max Cain Email & Phone Number

Rochester, Mn

The ESA team works closely with the practice, Informatics, HIMS, IT Support, and other training team members to continuously look for ways to improve user functionality and productivity of the Electronic Health Record, by directly assisting staff, proactively identifying opportunities, escalating functionality concerns and helping to resolve EHR issues. In addition, the Electronic Support Analyst may be expected to participate in EHR related process improvement projects, department level project teams, provide basic EHR education, and answer "how to" questions related to EHR.The EHR Support Analyst focuses on providing at-the-elbow support in specific practice areas leveraging core EHR knowledge. Deliver EHR Classroom/1:1 training developed for new physicians, focusing on practice areas they support. Assist EHR training team to deliver system efficiency training to specific departments based on needs.

Rochester, Mn

I independently schedule and confirm patient appointments utilizing MSS, GPAS and other clinical scheduling systems. I accurately determine the nature of a patient’s problem, the type of appointment, appropriate area to be evaluated and the urgency of the issue. This position requires the ability to rapidly learn and retain complex medical diagnosis and procedures.

Rochester, Minnesota Area

This was a training program that I attended to move into my role in Clinical Operations within the Ophthalmology Department at Mayo Clinic. It gave me a strong foundation in working with clinical applications such as; Mayo Scheduling System (MSS), General Purpose Appointment System (IBM), Mayo Integrated Clinical Systems (MICS) and Quick Query Light Electronic Analysis and Display Station (Q-Reads).

Rochester, Minnesota Area

As the Concierge• Greet guests with enthusiasm.• Quickly and effectively solve customer challenges.• Efficiently utilize experience with time management. • Always leave a lasting impression with the guest.As the Guest Service Agent• Receive guests with passion.• Mastered the property management system.• Address guest concerns with spirit and vivacity.• Show enormous empathy when needed by guests.As working at the A.Y.S. Desk (At Your Service)• Receive inbound phone calls.• Utilize a program that tracks guest issues/inquiries.• First point of contact for employee/ guest calls.• Knowledge of hotel policy and procedures.

Woodbury, Mn

As a Guest Service Supervisor, I acquired a variety of skills, knowledge and experience. I worked as a Guest Service Supervisor for three years with the Sheraton St Paul Woodbury and in fact helped open the hotel. I have a wide proficiency in office functions including document preparation, meeting scheduling, internal/external communications. I am IT literate with a detailed knowledge and understanding of a range of applications especially Microsoft Office (Word, Excel, PowerPoint, Outlook literate with demonstrable knowledge of Word, Excel and PowerPoint applications). I also am very familiar with the newest Adobe Suite CS6.

Minneapolis, Mn

Began a good basis for my guest/ client services.Instrumental in creating guest service policies still in place today

Bachelors, Computer Animation, Sophmore

I am enrolled in the Computer Animation program at Full Sail University. I am gaining excellent experience with some industry leading.

Bachelors, Media Arts And Animation, Sophmore

Activities and Societies: Animation ClubI started my schooling career with the Art Institute International in Media Arts and Animation..