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Max Cappella Email & Phone Number

Digital Product Owner @ Southern Water | Agile, Scrum, Product Management at Southern Water
Location: Worthing, England, United Kingdom 5 work roles 2 schools
1 work email found @southernwater.co.uk LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email m****@southernwater.co.uk
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Current company
Southern Water
Role
Digital Product Owner @ Southern Water | Agile, Scrum, Product Management
Location
Worthing, England, United Kingdom
Company size
1 employees

Who is Max Cappella? Overview

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Quick answer

Max Cappella is listed as Digital Product Owner @ Southern Water | Agile, Scrum, Product Management at Southern Water, a company with 1 employees, based in Worthing, England, United Kingdom. AeroLeads shows a work email signal at southernwater.co.uk and a matched LinkedIn profile for Max Cappella.

Max Cappella previously worked as Digital Product Owner at Southern Water and Customer Experience Manager at Southern Water. Max Cappella holds A Levels, Biology, Chemistry, Law & Psychology from Worthing Sixth Form College.

Company email context

Email format at Southern Water

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{first}.{last}@southernwater.co.uk
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AeroLeads found 1 current-domain work email signal for Max Cappella. Compare company email patterns before reaching out.

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Profile bio

About Max Cappella

With years of experience as a Digital Product Owner at Southern Water, I lead the design, development, and delivery of digital projects and strategies that improve customer satisfaction, reduce complaints, and increase operational efficiency. I have a strong background in managing customer experience initiatives, business process improvement, user-centered design, customer research & testing and technology integration in the utilities industry.I collaborate with cross-functional teams, external partners, and stakeholders to create innovative and user-friendly digital solutions that address customer needs and pain points. Some of the projects I have successfully launched include My Account service, chat by Live Person with Whatsapp, AI assistance, Home Move, Debt Collection, Financial Affordability & Vulnerability experiences, enhanced customer journey mapping, process automation, SAP implementation, marketing solutions, social media platforms (Brandwatch & Hootsuite), digital analytics tools plus in-house capabilities and user experience (UX).I’m passionate about cultivating ideas and turning them into reality, and I’m always looking for new ways to leverage digital tools and platforms to deliver value to our customers and our organisation.

Listed skills include Project Management, Business Analysis, Management, Process Improvement, and 6 others.

Current workplace

Max Cappella's current company

Company context helps verify the profile and gives searchers a useful next step.

Southern Water
Southern Water
Digital Product Owner @ Southern Water | Agile, Scrum, Product Management
Worthing, West Sussex
Website
southernwater.co.uk
Employees
1
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Company profile
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5 roles

Max Cappella work experience

A career timeline built from the work history available for this profile.

Digital Product Owner

Current
Southern Water

Worthing, West Sussex, GB

Oct 2020 - Present

Customer Experience Manager

Southern Water

Worthing, West Sussex, GB

Oct 2017 - Oct 2020

Business Solution Delivery Lead

Southern Water

Worthing, West Sussex, GB

Key results and responsibilities: - Designed, developed and drove projects & strategies to improve customer satisfaction scores and reduce the number of written customer complaints.- Hit over a 48% reduction in written complaints.- Achieved the companies best customer satisfaction ratings in over 8 years.- Recognised as the 9th most improved company in the.

Jun 2015 - Sep 2017

Test Manager

Southern Water

Worthing, West Sussex, GB

Key results and responsibilities: - Directly managed a team of 25 testers and 1 reporting analyst.Indirectly managed partners (TCS) test team of 20 onshore and 30 offshore.- Wrote all test governance, strategy and scripts, which contributed towards supplementary training material.- Promoted to ‘Test Manager’ position when managers contract was abruptly.

Apr 2014 - Jun 2015

Team Leader

Southern Water

Worthing, West Sussex, GB

Key results and responsibilities: - Motivating a team of 15 to achieve AHT, cash and quality targets.- Consistently led team to exceed targets and win prizes in recognition of performance.- Poor performers managed in conjunction with company procedures.- Proactively resolving problems/issues.- Providing mentoring and training on company processes &.

Sep 2011 - Apr 2014
Team & coworkers

Colleagues at Southern Water

Other employees you can reach at southernwater.co.uk. View company contacts for 1 employees →

SK S Kennett S Kennett Colleague at Southern Water Greater Brighton And Hove Area, United Kingdom View → HP Harry Parnell Harry Parnell Colleague at Southern Water Havant, England, United Kingdom, United Kingdom View → RJ Rob Jackson Rob Jackson Colleague at Southern Water Brighton, England, United Kingdom, United Kingdom View → LM Laurence Mills Laurence Mills Colleague at Southern Water Canterbury, England, United Kingdom, United Kingdom View → OS Oliver Stapley Oliver Stapley Colleague at Southern Water St Leonards, England, United Kingdom, United Kingdom View → CA Chris Albon Chris Albon Colleague at Southern Water Greater Brighton And Hove Area, United Kingdom View → LW Laura Walsh Beng (Hons) Miet Laura Walsh Beng (Hons) Miet Colleague at Southern Water Chatham, England, United Kingdom, United Kingdom View → SG Samuel Gorringe Samuel Gorringe Colleague at Southern Water Greater Brighton And Hove Area, United Kingdom View → PB Paul Bell Paul Bell Colleague at Southern Water Greater Portsmouth Area, United Kingdom View → PF Paul Furth Paul Furth Colleague at Southern Water Bognor Regis, England, United Kingdom, United Kingdom View →
2 education records

Max Cappella education

A Levels, Biology, Chemistry, Law & Psychology

Worthing Sixth Form College

Education record

Chatsmore Catholic High School
FAQ

Frequently asked questions about Max Cappella

Quick answers generated from the profile data available on this page.

What company does Max Cappella work for?

Max Cappella works for Southern Water.

What is Max Cappella's role at Southern Water?

Max Cappella is listed as Digital Product Owner @ Southern Water | Agile, Scrum, Product Management at Southern Water.

What is Max Cappella's email address?

AeroLeads has found 1 work email signal at @southernwater.co.uk for Max Cappella at Southern Water.

Where is Max Cappella based?

Max Cappella is based in Worthing, England, United Kingdom while working with Southern Water.

What companies has Max Cappella worked for?

Max Cappella has worked for Southern Water.

Who are Max Cappella's colleagues at Southern Water?

Max Cappella's colleagues at Southern Water include S Kennett, Harry Parnell, Rob Jackson, Laurence Mills, and Oliver Stapley.

How can I contact Max Cappella?

You can use AeroLeads to view verified contact signals for Max Cappella at Southern Water, including work email, phone, and LinkedIn data when available.

What schools did Max Cappella attend?

Max Cappella holds A Levels, Biology, Chemistry, Law & Psychology from Worthing Sixth Form College.

What skills is Max Cappella known for?

Max Cappella is listed with skills including Project Management, Business Analysis, Management, Process Improvement, Project Planning, Change Management, Program Management, and Team Leadership.

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