Max Castillo work email
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Max Castillo personal email
As a Field Service Technician at Arthrex, I provide video integration services and technical support to hospitals and medical facilities across the region. With over 10 years of experience in the medical device field, I have developed a strong expertise in troubleshooting, resolving, and documenting customer and product issues and delivering exceptional customer service.In one notable project, I implemented a process improvement initiative that led to a 20% increase in efficiency and cost savings of $300,000 annually. I also excelled in project management, team building, and account management, cultivating strong client relationships and exceeding revenue targets.I continuously seek opportunities for growth and innovation in medical advancements and technology. I am passionate about leveraging technology to drive business success and improve the customer experience. I am always eager to collaborate and discuss how my skills can benefit your organization. Let's connect and explore ways to achieve mutual success.
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Field ServiceArthrexHollywood, Fl, Us
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Senior Field Service TechnicianArthrex Aug 2024 - PresentNaples, Florida, Us
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Field Service IiiArthrex May 2021 - PresentNaples, Florida, UsVideo Integration
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Business OwnerNito'S Trucking May 2021 - Present
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Field Service TechnicianStryker Jan 2018 - May 2021Kalamazoo, Mi, Us•Traveling between hospitals based on assignment of service requests. •Troubleshooting and resolving customer and product issues. •Building positive relationships with Stryker customers. •Documenting service results in order to maintain accurate quality records. -
Field Service TechnicianDex Imaging Jan 2014 - Dec 2017Tampa, Fl, UsFrequently traveled between Hospitals to manage print fleetPart of National Installation team Traveled to Tenet Hospitals nationally to provide service and supportAssisted Service Manager to maintain service metric goals -
Help Desk Team LeadDex Imaging May 2013 - Jan 2014Tampa, Fl, UsTeam Lead to multiple Help Desk IT techniciansRemote Desktop SupportProject Management
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Parts Department ManagerU.S. Imaging Solutions Jul 2010 - May 2013Managed all aspects of the parts departmentManaged an inventory of over $250,000.00 in PartsCoordinated Inventory counts for main warehouse and off site warehousesCoordinated with vendors to find the cheapest rate and fastest freight timeManaged the warranty and RMA department and averaged over $15000.00 in warranty creditsCoordinated with high end document solutions companies such as Konica Minolta, Canon, and Lexmark to have an up to date inventory to support new devicesOverall kept a well organized inventory to best support our customers needs -
Inventory ControlBruce Rossmeyer Harley Davidson Aug 2006 - Aug 2009Managing all aspects of the internet sales websiteMaintaining organized inventory including weekly counts to correct on hand quantitiesManaged the shipping/receiving and warranty/return merchandise departmentsAssisted the Parts Manager when needed also acted as Parts Manager when necessaryProvided basic computer support to all usersDuties also included traveling between stores to determine unused inventory to sell at a discount Manage wholesale accounts and overseas accounts Sold merchandise over the counter for both clothing and parts departments
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Radio ChiefUnited States Marine Corps Jun 2002 - Jun 2006Washington, Dc, UsAs a Platoon Sergeant in charge of marine’s welfare, accountability, field operations, training, physical fitness, appearance, and hold counseling sessions monthly with each individual marine. As Radio chief, supervise the installation and operation of fixed and field radio stations as well as prepare and present the plan to the communications chief
Max Castillo Skills
Max Castillo Education Details
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Florida Career CollegeGeneral
Frequently Asked Questions about Max Castillo
What company does Max Castillo work for?
Max Castillo works for Arthrex
What is Max Castillo's role at the current company?
Max Castillo's current role is Field Service.
What is Max Castillo's email address?
Max Castillo's email address is ma****@****ker.com
What schools did Max Castillo attend?
Max Castillo attended Florida Career College.
What skills is Max Castillo known for?
Max Castillo has skills like Inventory Management, Customer Service, Troubleshooting, Customer Satisfaction, Team Building, Process Improvement, It Solutions, Help Desk Support, Microsoft Office, Forecasting, Marketing Strategy, Sales.
Who are Max Castillo's colleagues?
Max Castillo's colleagues are Robert Pate, Martin Büttner, Sachi Goto, Andre Santos De Souza, Angel Esquilin Lozada, Henrique Shinzato, Angelina Dias.
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