Max Chao Email & Phone Number

Hsinchu, Tw

• Manage project portfolio for Global Mobile/Laptop electronic device commodities, and develop strategy to involve new business with end-customer and JDM partners.• Led and managed Global Mobile/Laptop devices projects with overseas OEM, JDM partner and end-customer from project initiation to mass production.• Represent company as role of sales account manager to negotiate products pricing with GSM, included FPC/PCB, SMT, and assembly costs from SPOR quotation to whole lifecycle of products.• Research and develop with internal/external team on cost reduction opportunities through design improvement, manufacturing consolidation, yield, UPH improvement and automation development. • Coordinated development efforts between cross-functional teams (SQE,PD,EE,PM,GSM) to drive efficiency and optimization in product yield, line qualifications, and failure analysis throughout the Proto build and mass production cycles.• Provided critical path management and issue resolution on build schedule, product qualifications and capacity plan from Proto build to mass production through identifying and mitigating risks, conflicts and interdependencies.• Organized and managed the BOM list and pricing through effective communications between vendors and end-customer in Proto build and MP cycles.• Organized and analyzed NPI (New Production Introduction) projects status, sales data, forecast, capacity plan and customer feedback on weekly, monthly and quarterly basis. • Key customer of Zhen Ding Technology: Apple/Google/Microsoft/Facebook/LG/Panasonic/Sony, etc.• Achievements:1. Achieve sales revenue and keep increasing over 10% yearly.2. Led and managed over 24 NPI projects from proto to MP across 2 electric device accounts. 2018-20193. Led and managed over 30 NPI projects from proto to MP across 3 electric device accounts. 2019-20204. Led and managed over 30 NPI projects from proto to MP for Apple new M1 laptop devices account. 2020-2021

• Led quality and service team to co-work with OEM partner and end-customer for Global Mobile/Laptop devices projects from Proto build to mass production to achieve quality & sales target.• Collaborated with cross-functional team and customer to solve the quality issues through material, OED, JDM and end-customer level. And led and organized the readiness of quality control.• Performed effective communication between internal team, Downstream Customers and End-Customers to shorten the reaction time to reduce the business risk, liability and customer complaint.• Coordinated development efforts between cross-functional teams and customer to drive efficiency in failure analysis, risk lot sorting and corrective action throughout the Proto build and mass production.• Led and integrate 8D report with internal and external team.• Organized and led internal/external quality control meeting weekly and monthly basis.• Achievements:1. Led Mobile force-touch projects from Proto to mass production, exceed sales target 15%. 2015 -20162. Led Mobile Vibrator projects from Proto to mass production, exceed sales target 40%. 2016 -2018Skills: ● Trained and tested in Production department ● Trained and tested in Quality department ● Trained and tested in FPC design department ● Years of training in Service and Quality department and assist the team to develop report to present to Customer.

Master'S Degree, Engineering/Industrial Management

Bachelor'S Degree, Materials Sciences And Engineering