Max Cho (조맥스) Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

• Created reports, presentations, & visual aides to illustrate organizational health, demographics, & opportunities on an annual basis for each department
• Consulted regularly with HRBPs & internal stakeholders to develop training solutions & competency frameworks
• Constructed e-learning courses using Articulate & Sharepoint on topics such as DE&I, leadership development, personal effectiveness, & new employee onboarding
• Solely managed DISC, 360 review, & Franklin Covey account administration, payment, & vendor relationships
• Developed & executed communication campaigns, registrations, & facilitation of live development workshops
• Developed Glanbia Nutritionals’ "Learning Hub" intranet, and managed site content & regular updates

Chicago, IL

• Manage 4,000+ employee’s training profiles through assignment management, compliance reporting, and front-line LMS support via email and phone
• Introduced and handled the change management of various software, LMS, and HRIS implementations via live webinar trainings, written job aid creation, recording and editing training videos, and intranet web page.
• Developed data audit processes to ensure that all compliance records were accurate prior to compiling weekly compliance reports for leadership
• Lead the organization’s LMS transition to the Workday Learning through building courses, programs, learning validations, assignment “audiences”, “campaigns” for course assignments, equivalency rules, and custom reports
• Plan, coordinate with facilitators, and manage inventory for 200+ Customer Experience training events, annually
• Created and maintain 50+ Learning and Development intranet pages via Microsoft SharePoint

Carthage, MO

• Formulated questions to uncover soft skill proficiency of applicants
• Researched health insurance plans, Professional Employer Organizations (PEO), and recruiting trends
• Created detailed reports exploring health insurance and recruitment strategies
• Organized and managed files via Cumulus software

Chicago, Illinois

• Created a recipe sheet for all new baristas to reference in order to ensure consistent, high quality beverages
• Trained new employees in both front and back of house operations
• Prepared and expedited catering orders while serving in-house customers
• Organized and executed high volumes of delivery orders through Grubhub, Eat24, Chowbot, and Uber Eats
• Created various drink and food specials
• Received orders from food distribution companies and properly stored the deliveries in the appropriate receptacles

Chicago, Illinois

• Cooked and served food and beverages
• Maintained front and back of house (trash, dishes, etc.)
• Organized and prepared delivery orders through Grubhub, Eat24, Chowbot, and Uber Eats
• Handled transactions through a POS system

Diversity And Inclusion For Hr Certificate

Core Courses: Driving Engagement for HR, Countering Bias in the Workplace for HR, Diversity and Inclusion in Practice for HR, & Fostering.

Bachelor Of Science In Business - Bsb, Management (Honors), Concentration In Human Resources Management

Activities and Societies: Honors Management Program, Alpha Kappa Psi Professional Fraternity, DePaul Epicurean Club, and National Society.