- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service- Delivering sales, outstanding customer experience, and operational expectations- Maintaining personal and productivity goals- Connects with every customer by asking open-ended questions to assess needs- Ability to learn and share expertise of products and trends to fit customer’s needs- Maintains an awareness of all product knowledge, and current or upcoming product / trends- Contributes to a positive and inclusive work environment

- Worked 40 hours a week for a B2B SaaS technology company assisting in proofing and testing mobile e-learning sales apps for their travel and hospitality clients.- Worked with the IOS development team testing potential new apps and relaying any problems or glitches to the head of department in a timely manner.- Supplied support on Zoom call meetings between the sales department and the software development team. Reported notes and documentation as needed.- Produced and developed a training app using the platform “The Art of the Flip” in my spare time on the weekends.

- Accomplished a rigorous sales training program on product, systems and sales tactics.- Engaged with customers and executed sales on the floor with multiple product lines.- Multi-tasked between sales, customer service, and stockroom and store upkeep.- Reconciled cash drawer at the beginning and end of each shift containing cash flow of $2k, processed POS transactions, ensured of no errors, and resolved any incongruities. - Provided excellent customer assistance at all times.

- Trained and traveled with sales reps to client shops to help present product lines- Organized promotional materials for clients- Responsible for entering data and new orders for new and existing clients- Attended a local trade show and supplied customer service support.