Primarily during term time I am taking calls or responding to support tickets from members of staff, students and parents: issues could include- maintaining school systems, wireless or networking issues, printing services and database issues (primarily including the MIS system). Out of term times my role changes to be more based around maintenance, upgrades and new projects for the school. Examples include, projector filter and bulb checks (100+ units), whole site upgrade of all PCs… Show more Primarily during term time I am taking calls or responding to support tickets from members of staff, students and parents: issues could include- maintaining school systems, wireless or networking issues, printing services and database issues (primarily including the MIS system). Out of term times my role changes to be more based around maintenance, upgrades and new projects for the school. Examples include, projector filter and bulb checks (100+ units), whole site upgrade of all PCs from Windows 7 to Windows 10 and installation of new display screen and CCTV displays in the school’s sports centre - which included sourcing and pricing up all of the components of the install.I also have continual responsibility for server health and am required to complete some 3rd level jobs within the servers on site, including but not limited to, HDD storage management, SSL certificate installation and full installation and management of some services such as licencing services or print management services. Show less

Assisted with AV and stage lighting for events such as discos, proms and pantomimes ect.