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Max E. Email & Phone Number

E-Commerce - Customer Experience Team Manager at Ralph Lauren
Location: Kernersville, North Carolina, United States 4 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
E-Commerce - Customer Experience Team Manager
Location
Kernersville, North Carolina, United States
Company size

Who is Max E.? Overview

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Quick answer

Max E. is listed as E-Commerce - Customer Experience Team Manager at Ralph Lauren, a company with 20607 employees, based in Kernersville, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Max E..

Max E. previously worked as E-Commerce - Customer Experience Team Management at Ralph Lauren and Customer Service Representative at Ralph Lauren. Max E. holds Bachelor'S Degree, Accounting from University Of North Carolina At Greensboro.

Company email context

Email format at Ralph Lauren

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Ralph Lauren

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Profile bio

About Max E.

Accountant with a love for customer service. I want to help every customer find an effecient an effective solution.

Current workplace

Max E.'s current company

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Ralph Lauren
Ralph Lauren
E-Commerce - Customer Experience Team Manager
Kernersville, NC, US
Website
Employees
20607
AeroLeads page
4 roles

Max E. work experience

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E-Commerce - Customer Experience Team Manager

Kernersville, NC, US

E-Commerce - Customer Experience Team Management

Current

High Point, North Carolina, United States

  • Oversee a team of Customer Service Representatives, evaluating and coaching on voice, email, and chat contacts to ensure we're providing the highest quality service; create a development plan for each associate and.
  • Monitor Contact Center service levels and adjust workload distribution, as necessary, to meet daily goals
  • Resolve escalated customer issues and BBB claims
  • Troubleshoot on-site and remote technical issues that impede associates' ability to perform work functions
  • Manage Ralph Lauren's SharePoint-based intranet site, which is used by nearly 500 members; design, develop, and maintain site, updating documents daily to ensure all material is timely and relevant
  • Balance daily tasks with large-scale Contact Center project management
May 2018 - Present

Customer Service Representative

High Point, North Carolina, United States

- Resolved customer issues by using empowerment and appeasment thresholds- Assisted CSRs with escalated customers- Drove brand loyalty and sales through order placement

Sep 2014 - May 2018

Electrician

Wilmington, North Carolina, United States

Jan 2013 - Aug 2014
Team & coworkers

Colleagues at Ralph Lauren

Other employees you can reach at ralphlauren.com. View company contacts for 20607 employees →

2 education records

Max E. education

FAQ

Frequently asked questions about Max E.

Quick answers generated from the profile data available on this page.

What company does Max E. work for?

Max E. works for Ralph Lauren.

What is Max E.'s role at Ralph Lauren?

Max E. is listed as E-Commerce - Customer Experience Team Manager at Ralph Lauren.

Where is Max E. based?

Max E. is based in Kernersville, North Carolina, United States while working with Ralph Lauren.

What companies has Max E. worked for?

Max E. has worked for Ralph Lauren and Ac Dc Electric.

Who are Max E.'s colleagues at Ralph Lauren?

Max E.'s colleagues at Ralph Lauren include Lina Kher-Bek, Rayshawn Michaels, Meghan Normandi, Marc Mercadal, and Joy Allen.

How can I contact Max E.?

You can use AeroLeads to view verified contact signals for Max E. at Ralph Lauren, including work email, phone, and LinkedIn data when available.

What schools did Max E. attend?

Max E. holds Bachelor'S Degree, Accounting from University Of North Carolina At Greensboro.

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