Max E. Email & Phone Number
Who is Max E.? Overview
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Max E. is listed as E-Commerce - Customer Experience Team Manager at Ralph Lauren, a with 20607 employees, based in Kernersville, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Max E..
Max E. previously worked as E-Commerce - Customer Experience Team Management at Ralph Lauren and Customer Service Representative at Ralph Lauren. Max E. holds Bachelor'S Degree, Accounting from University Of North Carolina At Greensboro.
Email format at Ralph Lauren
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About Max E.
Accountant with a love for customer service. I want to help every customer find an effecient an effective solution.
Max E.'s current company
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Max E. work experience
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E-Commerce - Customer Experience Team Management
Current• Oversee a team of Customer Service Representatives, evaluating and coaching on voice, email, and chat contacts to ensure we're providing the highest quality service; create a development plan for each associate and work together to meet their individual goals• Monitor Contact Center service levels and adjust workload distribution, as necessary, to meet daily goals• Resolve escalated customer issues and BBB claims• Troubleshoot on-site and remote technical issues that impede associates' ability to perform work functions• Manage Ralph Lauren's SharePoint-based intranet site, which is used by nearly 500 members; design, develop, and maintain site, updating documents daily to ensure all material is timely and relevant• Balance daily tasks with large-scale Contact Center project management• Manage the Contact Center Peak Project Plan and ensure 200+ tasks are completed each peak season
Customer Service Representative
- Resolved customer issues by using empowerment and appeasment thresholds- Assisted CSRs with escalated customers- Drove brand loyalty and sales through order placement
Electrician
Colleagues at Ralph Lauren
Other employees you can reach at ralphlauren.com. View company contacts for 20607 employees →
Wilmarie Acevedo
Colleague at Ralph LaurenBarceloneta, Puerto Rico
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Olivia Roslund
Colleague at Ralph LaurenStockholm, Stockholm County, Sweden
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Mlk King
Colleague at Ralph LaurenWichita, Kansas Metropolitan Area, United States
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Kevin Hall
Colleague at Ralph LaurenLaos, Lao People'S Democratic Republic
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Samia Chaize
Colleague at Ralph LaurenGreater Paris Metropolitan Region, France
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James Arsov
Colleague at Ralph LaurenEgypt
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Isabelle De Rougé
Colleague at Ralph LaurenParis, Île-De-France, France
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Matthew Stone
Colleague at Ralph LaurenVietnam, Viet Nam
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Loïc Gilloux
Colleague at Ralph LaurenPlan-Les-Ouates, Geneva, Switzerland
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Lisa Bonnet
Colleague at Ralph LaurenWest Covina, California, United States
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Max E. education
Bachelor'S Degree, Accounting
Accounting
Frequently asked questions about Max E.
Quick answers generated from the profile data available on this page.
What company does Max E. work for?
Max E. works for Ralph Lauren.
What is Max E.'s role at Ralph Lauren?
Max E. is listed as E-Commerce - Customer Experience Team Manager at Ralph Lauren.
Where is Max E. based?
Max E. is based in Kernersville, North Carolina, United States while working with Ralph Lauren.
What companies has Max E. worked for?
Max E. has worked for Ralph Lauren and Ac Dc Electric.
Who are Max E.'s colleagues at Ralph Lauren?
Max E.'s colleagues at Ralph Lauren include Wilmarie Acevedo, Olivia Roslund, Mlk King, Kevin Hall, and Samia Chaize.
How can I contact Max E.?
You can use AeroLeads to view verified contact signals for Max E. at Ralph Lauren, including work email, phone, and LinkedIn data when available.
What schools did Max E. attend?
Max E. holds Bachelor'S Degree, Accounting from University Of North Carolina At Greensboro.
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