Max Engelman Email & Phone Number

Greater Sydney Area

Multiple Locations

Established over 20 years ago, Hype DC has grown into Australia & New Zealand's leading sneaker destination. Offering a carefully curated collection of sneakers from the best brands in the world, specialising in premium, short-run releases alongside timeless classics that never go out of style. As a Sales Assistant, my role included:• Initial bump-in and setup in preparation for the opening of the Armadale location, a brand-new store. This included unpacking and sorting inventory prior to… Show more Established over 20 years ago, Hype DC has grown into Australia & New Zealand's leading sneaker destination. Offering a carefully curated collection of sneakers from the best brands in the world, specialising in premium, short-run releases alongside timeless classics that never go out of style. As a Sales Assistant, my role included:• Initial bump-in and setup in preparation for the opening of the Armadale location, a brand-new store. This included unpacking and sorting inventory prior to store opening and visual merchandising to setup & arrange display stock• Greeting customers upon arrival while maintaining sales floor to surpass operational and visual standards.• Providing excellent customer service through energy and enthusiasm whilst maintaining a positive attitude• Packing of click and dispatch orders• Processing customer transactions through a point-of-sale system by cash, card, and mobile pay.• Working as part of a team to exceed sales and KPI targets• Assist in maintaining the in-store operations including housekeeping, visual merchandising & cleaning. Show less

McDonalds is one of the world’s leading fast food restaurant chains with a focus on high quality and consistency. I was a crew member with responsibilities across both customer service/front of house and back of house activities. Customer service (front of house and drive through) responsibilities included:• Greeted customers, assisted with menu selections, answered customer questions, explained promotional items, upsold items to increase order value and sales where suitable• Entry… Show more McDonalds is one of the world’s leading fast food restaurant chains with a focus on high quality and consistency. I was a crew member with responsibilities across both customer service/front of house and back of house activities. Customer service (front of house and drive through) responsibilities included:• Greeted customers, assisted with menu selections, answered customer questions, explained promotional items, upsold items to increase order value and sales where suitable• Entry of orders into point-of-sale computer system, including special requests and food allergies, processed payments via card, managed cash tendering and provision of correct change• Fulfilled orders by making hot and cold beverages, desserts and fries, coordinated delivery of items from kitchen to ensure targeted customer wait times were not exceeded• Carefully, professionally and in a timely manner, assembled and packaged orders for presentation to customers either in-person or via delivery, verifying both quality of items and accuracy against the order. Back of house maintenance and inventory management responsibilities including:• Ensuring a clean and professional restaurant throughout the shift including cleaning and sanitisation of tables, equipment, rest- rooms, lobby, front-counter. Collection and disposed of rubbish & waste• Replenishment of supplies in dining areas and merchandise items in customer service areas to maintain visual appeal. Show less

Bachelor Of Commerce/Media

Vce, High School Diploma

Activities and Societies: Active participant in school drama program including plays and musicals, Was a part of Year 12 student.

Certificate Ii, Small Business (Operations/Innovation)