- Assisted owner in customer acquisition methods such as EDDM marketing and screening customer feedback. - Trained 3 employees and helped manage each technician alongside the owner.- Resolved customer complaints and took primary control over operations when the owner became unavailable. - Helped develop pricing strategies with owner.- Assisted in planning and executing capital expenditures and asset management with the owner of the business. - Worked with cross-functional team to provide cost-benefit analysis for large projects.

- Effectively promoted the TJMaxx credit card and assisted in sales of furniture, rugs, and various other merchandise.- Operated cash register and assisted over 100 customers each shift.- Unboxed merchandise, built furniture, and reduced shrink by repairing damaged items.