Max Fang Email & Phone Number

Brisbane, Qld, Au

Key Responsibilities:• Assemble large, complex data sets that meet functional / non-functional business requirements.• Undertake development activities across the full end-to end development cycle, from initial analysis to design, development, testing, implementation of data processing (ELT/ETL) packages, documentation, and post-delivery maintenance and support using agreed practices consistent with maturing data quality assurance.• Lead planning and building the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL/Python and Azure/GCP/Snowflake ‘big data’ technologies.• Work with internal stakeholders to resolve data-related technical issues and support their data infrastructure needs.• Create and facilitate data tools for analytics and data scientists and assist them in building and optimising our data lake.• Lead in the development of reporting, dashboards and analytics using systems and tools as required.

Melbourne, Victoria, Au

Key Responsibilities:• Building data ingestion and data transformation infrastructure.• Building, managing and supporting enterprise data platform (Helix).• Embedding business intelligence best practices to enable enterprise data insights and large-scale machine learning i.e. dimensional modelling, ETL pipeline, large scale distributed ETL pipelines.• Creating and maintaining analytics data pipelines that generate data + insight to power business decision making.• Collecting, blending and transforming data using ETL tools, types of databases, and code development (SQL, Spark, AWS Glue etc) for batch and streaming use cases.

Key Responsibilities:• Design and develop new and enhancing existing ETL / ELT (or related data movement for both structured, semi and unstructured data) processes, Data Modelling, DAX and visual analytics insights reporting, Power BI reports and dashboards.• Deliver MS BI Stack by designing, building and implementing BI solutions on SQL Data warehouse utilising SSIS, the creation of Tabular models using SSAS and ultimately providing visualisation of the data through Power BI. • Design and deploy data pipeline using Jenkins to automate data migration from sources to destination within AWS technology stack, such S3, Glue, Lambda, DynamoDB and Redshift. • Assist clients with customer insights, real-time data access for faster decisioning and enabling our customers to unlock the value of their data.• Recommend ongoing improvements to data extraction, data collection, data integration and data quality combination and algorithms in order to support efficient operations and data governance best practices. • Provide end to end advanced data analytics services to deliver real business value to our clients.

Hobart, Tasmania, Au

Key Responsibilities:Responsible for providing expertise and analysis for Enterprise Data Warehouse, Business Intelligence reporting applications and undertake data modelling to protect and enhance data utility, other responsibilities included monitoring the performance of the data pipelines feeding EDW data structures, cubes, data infrastructures, analytic models and make recommendations for changes and fine-tuning as appropriate.Key Achievements:• Maintained up-to-date technical knowledge and documentations of the Enterprise Data Warehouse and business intelligence reporting across the Microsoft BI stack(SSIS, SSRS, SSAS)• Designed and developed new, and enhancing existing, ETL / ELT (or related data movement for both structured, semi and unstructured data) processes, business intelligence (reporting, OLAP, MDX, cubes) and visual analytics (insights reporting, visual reports, dash boards).• Assisted in the monitoring and ongoing operation of all productionised ETL/ELT data pipelines, responding to issues as and when they arise.• Provided data analysis service on user data migration project using Snowflake cloud-based databases and Matillion as the production ETL tool. • Recommended ongoing improvements to data extraction, data collection, data integration and data quality combination and algorithms in order to support efficient operations. • Produced status reports as required (daily/weekly/monthly). • Supported monitoring of system loads, management of user accounts, enhancement of reports/queries and other ongoing support tasks.• Provided support to internal customers including troubleshooting, identifying system and process improvements, and introducing new technology as appropriate. • Evaluated and provided feedback on new technologies which may assist in optimising data pipelines.• Assisted business and the wider Data and Insights team in the use and application of data access, reporting and analysis tools and working in an Agile environment.

Hobart, Tasmania, Au

Key Responsibilities:Undertake high level technical support which enhances the stakeholder experience by coordinating and delivering resolutions for ICT system major incident management in a consistent and professional manner.Key Achievements:• Liaised with key vendors, particularly Aspect, Salesforce, ServiceNow and CGI, to troubleshoot and resolve user issues.• Provided high level advice and guidance to colleagues and stakeholders and identify and develop process improvement activities.• Worked on Alchemy project and highly involved with delivery Salesforces to Momentum as an activity member in the Hyper care team. • Assisted in the management of known Problems and Incidents/Requests to provide continuity of service and enhanced resolution capability.• Contributed to the development, improvement and implementation of ICT strategies to meet Hydro Tasmania's requirements, including identifying and reporting on support functions within the business that could be carried out by Hydro IT Infrastructure department.• Assisted with the testing and commissioning of enhancements to the Service Management tool suite.

Hobart, Tasmania, Au

Key Responsibilities:Responsible for managing the Faculty of Education’s IT infrastructures and to deliver technical support to agreed SLAs, project management and direct client support.Key Achievements:• Delivered localised support through recognised learning structures in the areas of Learning Management System (LMS), such as Moodle and Desire2Learn.• Organised workshops for users from different background, such as academic staff, professional staff and both local and international students.• Responded to client issues (both email and phone) in a timely manner and resolve them promptly.• Managed application support for Tasmania’s Department of Education vKey and eCentre (Student Management System).• Developed and designed blended e-learning training programs for staff in Moodle.• Developed and created training calendar and ensure it is maintained to meet faculty needs via calendar administration tool in LMS.• Provided software packaging services to the faculty via SCCM console.• Delivered trainings to demonstrate of various types of ICT systems and software.• Built and maintained the knowledge base of ICT for the faculty for training and knowledge sharing sessions. • Worked within an ITIL framework – using ServiceNow which is a platform-as-a-service provider of enterprise Service Management System to prioritise and track client requests.

Hobart, Tasmania, Au

At School of Architecture and DesignKey Responsibilities:Delivering IT support for CSAW staff, PhD students and other postgraduate researchers Key Achievements:• Coordinated technical support staff to resolve problems and follow up to ensure problem resolution.• Developed and implemented sensors and data acquisition system for the performance testing of wood floorboards project.• Led pilot runs of iButton project and cooperated with Forestry Tasmania in the various sawmills in Tasmania, and provided helpdesk services for the industry.• Redesigned and maintained the CSAW web content management system.• Designed, developed and maintained CSAW’s official websites.

Master'S Degree, Information Technology

Bachelor'S Degree, Computer Science

Carpe Diem – Learning Design