Claims Handler At Activate Group Limited
CurrentIn this position, I worked in a fast-pace, demanding environment in order to help vulnerable customers throughout their repair journey with the company.I used problem-solving skills, wherever a problem arose with a claim, to ensure that the service provided by the company to the customer remained smooth.I constantly used the company database to assist with my role and complete tasks required of me.I was required to meet certain targets and KPI's as they were essential within this role to ensure that the goals of the company are met.