Max Gilchrist Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Integrating into an established team, actively contributed to the development and success across the four areas within the department.Omnichannel Development:- Conducted mystery shopping and benchmarking across a wide range of online & offline touchpoints.- Assisted in the development of an RFP document for a Porsche Cars Australia E-Commerce Platform.- Actively contributed and assessed proponents for E-Commerce platform providers.- Investigation and research into modern luxury across online & offline customer touchpoints.E-Performance- Identified and developed a proposal for an intelligent partnering solution to target destination charging targets.- Conducted audits of charging partner networks.- Processed destination charging partners and facilitated organisation of charging station shipping & procurement processes (SAP).Retail Development:- Generated and analysed White spot opportunities Australia-wide.- Instrumental in a sustainability @ retail initiative to track flights across the 14 dealerships.- Publishing and creation of monthly dealership KPI reports, using IRIS analysis software.Porsche Retail Consulting:- Completed review and guidance project of external consulting initiative within the network.- Tracked and implemented critical performance KPI reporting Porsche Retail Group Australia.- Developed templates used for Porsche Pre-owned managers' conference and Porsche Business Excellence coaching modules at Destination Porsche dealerships.- Conducted and led a study into the Pre-owned BEV market and residual values in Australia; in line with Porsche Road to X mission.

Dandenong, Victoria, Australia

Warehouse Operations:- Supported warehouse operations within Holden Service & Parts Operations.- Took on additional workload in order to assist the team after conclusion of another Intern's time with the company until a new hire could be made.- Delivered punctual and in-depth daily reports- Maintained a high-level of work, managing both the Planning Intern and this position.

Melbourne, Victoria, Australia

Product Portfolio Planning:- Support Business Planning (BP) process with portfolio data as required, incl. competitive product plans & support GM BP review process- Support development of future model volume estimates. Generate reports from the FCAI volume reporting system (“CUBE”)- Develop & maintain vehicle content documents – S&O/PPC & Model line-up summaries- Develop & maintain pricing Feature Adjust/Comparably equipped summaries- Research and maintain competitive (benchmark) product information.- Support development of accessory portfolio, including working with Premoso to ensure accessories meet local requirements-Complete detailed reviews of vehicle specification document, eg PDS, brochures, merchandising material, corporate Affairs material, sales training material, Dealer Bulletins etc.- Manage & maintain key business records – meeting minute, presentations etc.- Order of pre-production vehicles & manage the vehicle ownership- Support cost reduction & efficiency initiative for conversion business with Premoso- Raise and manage Change Request (“CR”) document for vehicle content changes- Assist with the development of recovery action plans to address any threats to a particular program- Assist in the preparation of program status reports (1 pagers) for issue to the GMSV SLT as required- Establish and maintain collaborative relationship with Marketing and Aftersales departments throughout product planning processNetwork Development:- Support Dealer Development Manager with special assignments across GM Specialty Vehicles and Aftersales networks.- Actively identify and suggest opportunities for improved efficiency in the network

Mallacoota, Victoria, Australia

Initially, my role was primarily that of a receptionist at the facility, however, after the 2019/20 bushfires that adversely affected Mallacoota, I led an initiative to create and manage a database of all property owned by evacuees within the Shire owned holiday park, as well as managing live streaming for community briefings, working alongside relief organisations.

Bachelor'S Degree, Business (Applied Economics & Finance), Distinction

Victorian Certificate Of Education