As an On-Road Supervisor at UPS, I strategically plan and optimize delivery routes to enhance efficiency, accuracy, and performance, while ensuring adherence to safety and environmental standards. I hold a Bachelor of Science in Business Administration and Management from Waldorf University, where I acquired and applied skills such as strategic planning, resource allocation, data analysis, and process improvement.I also lead and empower a diverse team of drivers, providing clear direction, continuous coaching, and performance feedback, fostering a collaborative and positive work environment where everyone can thrive. Through detailed analysis, I identify cost-saving opportunities and areas for improvement, leveraging data insights to drive operational excellence and customer satisfaction. I am passionate about delivering exceptional service and value to our customers and stakeholders.