I hired Max in the summer of 2020 to fill the position of Warranty Specialist. Max responded quickly by learning how Vantage Homes operated. He is a great communicator and his background in warranty was an invaluable asset to us. His employment commenced during one of the busiest times in the company’s history. During that time, Max managed an annual workload of over 85 homes for more than 3 years straight. His superior organizational skills kept him from becoming overwhelmed. Max was also not afraid to ask for help if a complicated issue arose. He was always quick to offer help to others when the need arose. Max was excellent at explaining processes to homeowners, that ability eased the tension when an issue was too complex for a homeowner to process. The homeowner reviews often mentioned his great communication and punctuality. He ensured customer satisfaction by tackling all issues before they became problems. Max Hall would be an asset to any team looking for someone with a strong work ethic. He is adept at resolving difficult situations and is eager to learn all the processes required to make him an asset to the company.I recommend Max Hall as a prime candidate to fill your job vacancy without hesitation!Sincerely,Kendrick MillerWarranty ManagerVantage Homes Corp.

I have known Max since 2001. He worked for me as a Customer Service Manager at Saddletree/Symphony Homes. Before Max arrived, Saddletree had a typical Homebuilder Customer Service Department, IE; generally disorganized and retroactive- customer service techs responded to whomever screamed the loudest, with the unsurprising result- customers left other than fully satisfied. Max’s arrival on the scene changed all this.Max imposed order on the situation, organizing the department to respond to the issues at hand and being proactive in developing systems and databases to take care of customer needs. Essentially, he ensured Customer Satisfaction, tackling all issues before they became problems. Empirically, I can say that he reduced our in-process warranty items by greater than 85%.All of this took place during a time of strong company growth in our production and revenues. Max was collegial in his approach to working with field staff and was able to easily interface with management and sub-contractors alike. Max Hall is a singularly impressive individual, with a keen work ethic, a quick study of divergent situations, and excellent to have on any team.I recommend Max, without reservation, for any position!Sincerely,Mark Long,President

Became a well respected liaison between trade partners, upper management, and clients Reduced the loss of existing accounts by 50% during my first 6 months

Negotiated and completed numerous new custom home paint contracts

Named top listing and selling agent