Handled the most important import accounts in my company, which are basically car makers from Asia like Mazda, Tesla or Nissan, by developing a good working relationship with them to enhance their satisfaction and retention. Provided solutions to management in the face of challenges, by dealing with their urgencies, looking for transport solutions, ensuring their quality standards or identifying their quality issues and correcting them.Indentifying customers’ requirements and offered logistical and/or technical services improving and optimizing the logistical chain, thus increasing the revenues levels of my company.Ensured that we fulfilled the key process indicators and lead-times required by the customer.Negotiated rates of the provided services.Attended periodical meetings with customers representing my company, finding out customers needs and their feeling about us and the service we offer, finding out forecast for coming months, etc.Attended training meetings for potential projects which eventually were carried out by my company. Found out the requirements of each project and guaranteed an accurate preparation, e.g. staff, tooling, facilities, etc.Managed technical and/or logistical projects,.Managed certification of processes conducted on the terminal.Developed new processes and improving the existing ones, Management operational staff: training, information giving, handling enquiries, quality control, documentation processing.Audited the external suppliersResearched of potential new customers,.Visited fair trades of the sector to contact potential customers, seen the development of the market and found out what our competitors are doing.Presentation of the company and in charge of guiding the visits of potential customers.