Max Ling Email & Phone Number

中国 广东省 广州

• External Product: Led the team in building a beauty industry SaaS system from scratch, overseeing competitor analysis, requirement research, product planning and design, and driving the development team to deliver a standard product and three customized projects, along with pre-sale and after-sale support.• Internal Product: Directed the development and refinement of B-end and C-end subsystems centered around the core beauty business system, comprehensively managing requirement analysis… Show more • External Product: Led the team in building a beauty industry SaaS system from scratch, overseeing competitor analysis, requirement research, product planning and design, and driving the development team to deliver a standard product and three customized projects, along with pre-sale and after-sale support.• Internal Product: Directed the development and refinement of B-end and C-end subsystems centered around the core beauty business system, comprehensively managing requirement analysis, process organization, prototype design, testing, and project management. Collaborated closely with internal and external development teams, prioritized requirements, tracked progress, and addressed development challenges to facilitate feature implementation, system integration, and iterative improvement.• Business Support: Responded to business needs by offering IT solutions for membership management, customer profiling, SCRM, points mall, IoT for beauty devices, TCM AI diagnosis, new business pilots, employee learning, and data reporting. Conducted specialized analysis of store/customer/product data to support executive decision-making. Show less

Guangzhou, Guangdong, China

• Product Planning and Design: Responsible for the planning and design of preschool education and internet products such as digital courseware, online learning platforms for teachers, family interaction systems, and morning check-in and pick-up systems. Led the team to continuously iterate based on competitive analysis, business needs, and user feedback, enriching and enhancing the substantive content and user experience of the company's preschool education cloud platform.• Product… Show more • Product Planning and Design: Responsible for the planning and design of preschool education and internet products such as digital courseware, online learning platforms for teachers, family interaction systems, and morning check-in and pick-up systems. Led the team to continuously iterate based on competitive analysis, business needs, and user feedback, enriching and enhancing the substantive content and user experience of the company's preschool education cloud platform.• Product Management and Promotion: Designed promotional materials such as official websites and product manuals, managed and promoted software and hardware systems, monitored and analyzed product usage and performance data, collaborated with the service team to provide on-site and remote support, achieved coverage of 100+ kindergartens, served 60,000+ users, and successfully launched 500+ courseware.• Project Support: Drafted project initiation and feasibility analysis documents for digital kindergarten projects, demonstrating excellent project planning capabilities, assisted the company in successfully obtaining RMB 5 million in government funding, providing support for project development. Show less

• Project Management: Served as a Project Manager, successfully leading the team to deliver 3 process management consulting projects, achieving a revenue collection of over $2.4 million RMB.• Industry Consulting Services: As a core team member, involved in planning over 10 pre-sales solutions and post-sales project deliveries, providing consulting services such as process management, corporate governance, business model design, and training system development for clients in… Show more • Project Management: Served as a Project Manager, successfully leading the team to deliver 3 process management consulting projects, achieving a revenue collection of over $2.4 million RMB.• Industry Consulting Services: As a core team member, involved in planning over 10 pre-sales solutions and post-sales project deliveries, providing consulting services such as process management, corporate governance, business model design, and training system development for clients in telecommunications, machinery, education, and daily chemical industries.• Knowledge Transfer and Training: Spearheaded the compilation and creation of a standardized reference manual for process management consulting projects, used for internal knowledge transfer and training of new employees, enhancing team efficiency and consistency. Show less