Finance Manager - G&A Finance
Current(G&A Finance)• Responsible for planning, reporting, and forecasting Apple’s Government Affairs, Environmental Affairs, Donations, Corporate Development, and Office of the CEO business functions• Work cross functionally with AppleCare, Ops, R&D, RE&D Finance Teams to report on forecast and spend toward Apple’s goal of slashing its carbon footprint to net-zero by 2030(Retail Operations)• Responsible for planning, reporting, and forecasting Retail Store Training, Meetings, Travel, Marketing, and Marketing/Merchandising G&A• Key Finance partner for rollout of Retail’s Virtual Instructor Led Training Program, which reduced Training expenses 63% YoY in FY17• Develop operational reporting for Retail Marketing - Today at Apple Heads of Programming to plan, budget, and execute multi-million dollar events for high profile Retail Stores• Provide operational metrics such as Cash Over/Short, Shrink, Credit Card Chargebacks, Customer Service Discounts, and Overtime to key stakeholders, including Market Directors, Store Leadership, and Geo Finance Teams(Retail Payroll)• Manage Team of 4 Retail Staffing Coordinators & 1 Finance Contractor, whom review employment requisitions for 500+ Retail stores with 60k+ employees in 19 countries• Develop and manage the Requisition Education Program for Retail and Market Leadership• Analyze store headcount to optimize Genius Bar metrics such aswalk in wait time, distance to available appointments, net promoter scores, and repairs• Managed Retail Payroll’s headcount database (Filemaker) • Coordinated bi-annual Requisition Resets to eliminate risk of overstaffing during times attrition• Main Finance contact for Market Directors, Market Leaders, Store Leadership, Talent, and Store Strategies for staffing related inquiries