Max Mclaughlin

Max Mclaughlin Email and Phone Number

IT Support Engineer πŸ‘¨β€πŸ’» @ Pure Lithium Corporation
Max Mclaughlin's Location
Somerville, Massachusetts, United States, United States
Max Mclaughlin's Contact Details

Max Mclaughlin work email

Max Mclaughlin personal email

n/a
About Max Mclaughlin

Experienced MSP Help Desk Technician with strong customer service background and knowledgeable of front-end development practices & technologies

Max Mclaughlin's Current Company Details
Pure Lithium Corporation

Pure Lithium Corporation

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IT Support Engineer πŸ‘¨β€πŸ’»
Max Mclaughlin Work Experience Details
  • Pure Lithium Corporation
    It Support Specialist
    Pure Lithium Corporation Apr 2024 - Present
    Boston, Ma, Us
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  • Kayak
    It Support Engineer
    Kayak Jun 2022 - Oct 2023
    Stamford, Ct, Us
    Employee lifecycle management (onboarding and offboarding). Managed the helpdesk ticketing queue, resolving requests in a timely manner. Deployed new software and hardware to our employees using MDM tools. Configured and maintained office hardware like printers, company dashboards, room display tablets, video conferencing equipment. Provided technical support for large scale meetings.
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  • Civicplus
    Business Systems Analyst
    Civicplus Apr 2021 - Jun 2022
    Manhattan, Kansas, Us
    Served as Tier 1 Technical Support for a customer base comprised of local municipalities and small government administrators. Trained clients on using our Drupal-based Municode Web product and the Microsoft-based Municode Meetings solution. Analyzed and documented advanced technical issues for escalation to Tier-2 and beyond. Created and launched staging websites for new clients in our Amazon EFS environment. Arranged various back-end systems including MySQL database creation, DNS configuration, and reverse proxy configuration within Azure DevOps. Configured Python scripts to mass-import Agenda and Minutes documents into our Web product.
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  • Teksystems
    Associate Is Support Technician
    Teksystems Nov 2020 - Mar 2021
    Hanover, Md, Us
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  • Pacific Office Automation
    Tier 1 Help Desk Technician
    Pacific Office Automation Nov 2018 - Nov 2020
    Beaverton, Or, Us
    Used remote support software to share screens with users to investigate, troubleshoot and resolve technical issues. Served in a weekly on-call rotation, providing 24-hour support to over ten-thousand endpoints. Created and maintained technical documentation for internal applications and processes. Diagnosed, repaired, and upgraded hardware from end-user workstations to production servers.
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  • Juvo Web Solutions, Llc.
    Web Design Intern
    Juvo Web Solutions, Llc. May 2017 - May 2018
    Stillwater, Oklahoma, Us
    Met with clients to capture goals/deadlines and translate them into business requirements. Designed mock ups for clients using Photoshop and Sketch App for MacOS. Implemented designs and updated content using HTML5, CSS3, and the WordPress content editor. Demonstrated flexibility and versatility by striving to learn the best practices for design and development. Facilitated communication between non-technical and technical staff.
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  • Olive Garden
    Server And Bartender
    Olive Garden Jun 2014 - Jan 2018
    Orlando, Fl, Us
    Demonstrated teamwork and synergy with front and back of house restaurant staff. Emphasized customer service skills and meeting high performance standards under pressure.
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  • Beardon Services Inc
    Web Development Intern
    Beardon Services Inc Jan 2016 - May 2017
    Stillwater, Ok, Us
    Honed technical and analytical skills by becoming familiar with professional applications of the SDLC. Applied development expertise to implement custom, individualized websites for clients. Exhibited pro activity by learning Photoshop and designing company brochure.
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  • Jayhawk Fine Chemicals
    Summer Intern
    Jayhawk Fine Chemicals May 2013 - Aug 2013
    Assisted Senior Engineers by creating and updating instrument lists for the plant using Excel. Also helped maintain software responsible for factory performance.

Max Mclaughlin Skills

Programming Windows Photoshop Web Development Java C++ C# Wordpress Microsoft Sql Server Sql Php Javascript Adobe Illustrator Sketch App Customer Service Html5 Web Design Agile Methodologies Osi Model Cascading Style Sheets Microsoft Excel Asp.net .net Framework Tableau Microsoft Office Vmware Active Directory Information Technology Requirements Gathering Requirements Analysis Software Development Life Cycle System Administration

Max Mclaughlin Education Details

  • Oklahoma State University
    Oklahoma State University
    Computer Science Minor

Frequently Asked Questions about Max Mclaughlin

What company does Max Mclaughlin work for?

Max Mclaughlin works for Pure Lithium Corporation

What is Max Mclaughlin's role at the current company?

Max Mclaughlin's current role is IT Support Engineer πŸ‘¨β€πŸ’».

What is Max Mclaughlin's email address?

Max Mclaughlin's email address is ma****@****ice.com

What schools did Max Mclaughlin attend?

Max Mclaughlin attended Oklahoma State University.

What skills is Max Mclaughlin known for?

Max Mclaughlin has skills like Programming, Windows, Photoshop, Web Development, Java, C++, C#, Wordpress, Microsoft Sql Server, Sql, Php, Javascript.

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