Installing both espresso and bean-to-cup machines as well as over and under counter equipment such as boilers, fonts, jug rinsers and water filters.Diagnosing and repairing machines and equipment in situ.Responding to urgent call-outs and prioritising appointments accordingly.Maintaining a calendar of appointments around a constantly changing work environment.Liaising with customers to tailor my service to their needs without compromising standards.Developing a workshop for more serious repairsRetaining a knowledge of machines by multiple manufacturers.Developing and building a training suite for use by both public and professional customers.Training customers in making coffee and caring for their equipment.Completing invoices, quotes and job sheets to keep a detailed record of all previous work.Ordering parts and maintaining a costed inventory.Delivering coffee to customers twice a week and keeping a friendly, helpful demeanor.