Max Mu Email & Phone Number

New Zealand

Wellington, Wellington Region, New Zealand

• Facilitated 45+ business requirement workshops to integrate the department investment framework with the new system (Sentient).
• Collected, interpreted, and analysed over 80 queries/new function requirements per week from key stakeholders, effectively serving as a liaison between the entire department and the vendor.
• Undertook data extraction requests for analytical purposes that are accurate and timely to meet the needs of Enterprise Portfolio Management Office (EPMO) and business users.
• Led UAT testing for 10+ business areas in the system.
• Mapped business processes and identified opportunities for existing process improvements.
• Redesigned the whole DOC structure by creating a list of role types based on current department data and information from portfolio managers.

Wellington, Wellington Region, New Zealand

• Handled 40+ queries per week from customers and provided price quotations.
• Developed robust relationships with suppliers by processing 20+ orders per week and creating a seamless delivery schedule.

Ashburton, Canterbury, New Zealand

• Packed meat 5 days a week from 4 PM – 2 AM.

New Zealand

• Worked on production lines in one orchard and two factories in Peter Steward Holdings Ltd, AFFCO New Zealand Ltd and Talley’s Group Ltd.
• Worked with and got on well with a diverse range of colleagues.

Huainan, Anhui, China

• Performed archives administration for 50+ paper documentation files per day using Microsoft Office Word.
• Provided administrative support to the head of the department including processing 40 travel reimbursements per month for the whole department’s 9 staff.
• Handled approximately 150 complaints from residents per week and came up with appropriate solutions.ACHIEVEMENTS
• Reduced reimbursement time process by >20% through building a strong relationship with the Bureau of Finance, leading to faster and smoother processing.
• Achieved ‘Advanced Individual’ in 2015 for excellent work in archive management.
• Helped the whole department win the ‘Advanced Unit’ award from the superior administrative unit from 2015 to 2017 by reducing documentation retrieval time by 50% through creating a series of Word profiles to classify.

Huainan, Anhui, China

• Helped improve labour security in the Huaibin Sub-district by collecting local population data and performing data analysis with Excel to keep track of local demographic changes.ACHIEVEMENTS
• Served approximately 150 clients, and helped vulnerable groups claim benefits and pensions by assisting them to understand relevant legislation and rules that applied to them.
• Reduced data report processing time by 10% through building a good relationship with Human Resources and Social Security Bureau.

Master Of Business Information Systems, Business/Data Analysis

Bachelor'S Degree, Literature