- Provide leadership on complex operational strategies across the departments of the facility by focusing on managing controllable expenses and solving efficiency issues in company processes - Created, developed, and executed a kaizen event in a major department that resulted in increased efficiency by 49% and continuing to rise- Leader in policy and procedures: skillfully created 10+ processes that have increased the employee retention rate as well as the increased pace of learning and understanding for operators- Managed, supervised, and directed second shift operations of 25+ employees and saw over 11% increase in production metrics 4 months consecutively

- Oversaw the quality testing for the plant and ran customer service on quality issues- Led project to correct settle quality complaint that led to saving the company $40,000+ - Assisted in supervising the 1st shift by solving daily production issues as well as personnel problems- Oversaw the credits/returns for customers and solved 15+ cases that saved the company over $50,000

-Conducted employee interviews, analyzed hours of machine-recorded video, and used hands-on experience to collect, identify, and categorize inefficiencies in the production line-Drafted a data-informed report on opportunities for production line improvement that resulted in increased efficiency on the Fosber Dry End’s production in August 2020-Presented at the Executives’ Meeting in August 2020 on opportunities for greater efficiency-Trained 3 newly-hired, full-time employees on the production line’s processes-Managed quality control on 45+ orders that resulted in 8+ fewer errors

-Managed quality of cabinetry assembly via manual machinery operation of industrial sanders-Promoted and allotted greater responsibility as a reward for exceeding daily production goals

-Researched and successfully secured 3 new clients for the business-Provided custom landscaping and weekly lawn mowing services to 20+ clients

-Coordinated approximately 75 to 100 golfers daily with regard to scheduled golf times and requests-Conducted daily inventory checks to account for 100+ golf carts and various course equipment